Case study

Sertis saves weeks of work on people management

Industry: software and IT | Stage: scale-up | Headquarters: Thailand

Reduced onboarding admin by 80%
Completed performance review cycles 75% faster

Challenge

Navigating rapid growth

With their commitment to data-driven growth, AI automation experts Sertis needed an HR and performance platform that could match their internal pace.

Before partnering with Revolut People, they used 3 separate platforms to manage their teams, which led to siloed data and significant bottlenecks.

Without a single source of truth, it took constant effort to monitor employee performance, goal progression, and annual leave. Plus, admin-heavy onboarding meant managers had less time to help new hires get settled in.

Finally, performance review cycles took an entire month, impacting the speed and accuracy of any insights.

Solution

A single hub for the entire employee lifecycle

Sertis wanted a seamless journey from an employee's first day to their first promotion and beyond, for both HR and the new hires. Revolut People helped them achieve this in 3 key areas:

Onboarding: the platform automates communication and document collection to create a high-quality welcome focused on Sertis' culture, instead of paperwork
Probation: Revolut People provides a structured view of new hires' progress, supporting long-term success and giving hiring managers more data to improve future recruitment
Reviews: our accessible peer reviews and focus on alignment keep departments in sync as Sertis scales

Results

Precision at scale

The transition to a centralised hub allowed Sertis to reclaim their time and refocus on talent development. By moving to single platform, the team achieved a level of operational flow that supports their ambitious growth:

Onboarding admin was reduced by 80%, allowing HR to focus on the person rather than the paperwork
The self-review cycle dropped from one month to one week, ensuring feedback is always relevant and timely
A lower "false positive" rate after probation has led to higher satisfaction for hiring managers and an increase in talent confidence

Speak with our team

"We needed a comprehensive, fairly priced solution to consolidate our data. Since making the switch to Revolut People, we've centralised our operations and gained vital visibility. We value their commitment to constantly refining the platform."Rummell Virgo, Director, People Operations • Sertis

Revolut People Fees and T&Cs apply.