Life Challenges & Well-being
At Revolut we’re helping our customers to improve their financial health. Our mission is to make financial services fair and accessible for all. We are always working on research and development of new features to support the needs of all our customers.
What is bereavement?
What is financial abuse?
- Being stopped from working and/or getting education
- Being asked to account for every single thing you spent
- Being stopped or impeded from accessing your financial account
- Being controlled on how your spend your income
- Debt or credit was taken in your name without your knowledge and permission
Know more about financial abuse
If you or your children are in immediate danger, call the police on 999. If you can’t talk, call 999 followed by 55 to indicate you need help, but can’t talk. Get help from financial and domestic abuse charities, organizations and support groups:
24-hour UK National Domestic Abuse Helpline for women and children suffering from financial and domestic abuse Call 0808 200 0247 https://www.refuge.org.uk/
- 2Women’s Aid
Support and information for women experiencing domestic abuse Live chat, email, forum https://www.womensaid.org.uk/
- 3Men’s Advice Line
The helpline for male victims of domestic abuse (telephone, web chat & email support) Call 0808 801 0327 https://mensadviceline.org.uk/
Emotional and practical support for LGBT+ people experiencing domestic, emotional or financial abuse Call 0800 999 5428 https://galop.org.uk/
- 5The Money Advice Service
Advice and information on protecton on financial abuse Emotional and practical support for LGBT+ people experiencing domestic, emotional or financial abuse Call 0800 138 7777 https://www.moneyadviceservice.org.uk/blog/
What is Gambling?
- Spending more than you want on gambling
- Struggling to find the money for basics
- Taking out loans to cover gambling debts
If you’re worried about your gambling, you have the ability to turn gambling transactions ‘on’ or ‘off’ easily in-app. This feature allows you to press pause and stay in control. We hope that Gambling Block will help people with gambling problems to self-exclude from gambling spending.
- 1Download the app
Get started with Revolut on your iOS or Android device
- 2Go to the Profile tab
Go to Home > Profile at the top felt corner of the app (a sign with your profile picture or initials) and scroll to Security > Gambling block
- 3Get control over gambling spend
Toggle on/off button to add or remove gambling restriction
- 4Cooling off period
Activating the Gambling Block is instant. Please note that it takes 48 hours to be disabled
Get help from gambling charities, organisations and support groups
Leading national provider of free information, advice and support for anyone affected by problem gambling Call 0808 802 0133 https://www.gamcare.org.uk/
- 2The Gordon Moody Association
Residential courses for men and women who have problems with gambling Call 01384 241292 https://gordonmoody.org.uk/
- 3Gamblers Anonymous UK
Local support groups that use the 12-step approach to recovery from addiction and offer free meetings for gamblers Call 0330 094 0322 https://www.gamblersanonymous.org.uk/
- Lack of sleep due to money worries
- Anxiety to check bank statements or account balance
- Lack of confidence to contact a bank or financial service provider
- Fear to open bills or check important letters
- Feeling hopeless and unable to manage money
- Overspending and feeling guilty after spending
Get help from mental health charities, organisations and support groups
Emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide. Call 166 123 https://www.samaritans.org/
Free, confidential, 24x7 text messaging support for anyone who is struggling to cope. Text 85258 https://giveusashout.org/
Advice and support to empower anyone experiencing a mental health problem. Call 0300 123 3393 https://www.mind.org.uk/
Emotional support, information and guidance for people affected by mental illness. Call 0798 496 7708 http://www.sane.org.uk/
Money worries hub
Sometimes circumstances change and you might start to worry about your money. At this moment it can be tough to acknowledge and admit you have a problem, but we are here to help you.
Debt Health Test
Take the 60-second debt test to check your financial health and get tips on how to improve your money management.
- Track how you spend with automatic categorisation
- Learn more about our budget planner here
Get help from money and debt advice charities, organizations and support groups
Free debt advice based on a comprehensive assessment of your financial situation. Call 0800 138 1111 https://www.stepchange.org/
- 2Citizens Advice
Network of charities offering confidential advice online, over the phone, and in person, for free. Call 0800 144 8848 https://www.citizensadvice.org.uk/
- 3National Debtline
Free and independent debt & budget advice over the phone and online. Call 0808 138 7777 https://www.nationaldebtline.org/
- 4The Money Advice Service
Free and impartial money advice, set up by government. Call 0800 138 7777 https://www.moneyadviceservice.org.uk/blog/
100% debt free solutions, such as Debt Management Plan, Individual Voluntary Arrangement, Bankruptcy, & Debt settlement advice. Call 0800 280 2816 https://www.payplan.com/
Fraud & Scams
- How we detect and report fake ads/numbers
- What to do if you're unsure
Check our blog page to learn what chargeback is and when it can be requested.
If you would like further support please get in touch with us via our in-app chat service and we will be happy to help however best we can.