Case study

Flabelus drives global in-person payment growth

Industry: fashion | Stage: scale-up | Headquarters: Spain

  • Expanded into new markets by accepting Amex® Cards
  • Saved time and money managing international payments in one place
Challenge

Costly international growth

When Spanish-based footwear brand Flabelus first opened their stores in the UK, they were losing time and money managing global payments with traditional banks. Their old providers charged high fees to accept American Express Cards, slowing down their expansion and ability to meet customer demand.

Missed sales and lack of flexible checkout options for shoppers hindered growth. So Flabelus found a simpler solution to keep up with their international expansion.

Solution

Universal payment options

Flabelus now takes Amex payments on their terms with a Revolut Business account. With some of the lowest fees on the market and ability to settle payments in up to 32 currencies at no charge, they can sell in a way that works best for their business — and most importantly, their global customer base.

By accepting one of the most recognised international payment methods, Flabelus elevated their checkout experience. Offering Amex’s loyal customer base of premium Cardmembers their preferred way to pay improved shopper satisfaction. And Flabelus gained access to 146m+ Amex Cards in force globally.¹

Results

Unified global payments

With multi-currency functionality built directly into their account, Flabelus continues to expand into new countries. And by accepting Amex Cards with the Revolut Terminal, they’re able to save on fees and improve customer loyalty.

From faster transfers between their international locations to managing all their global sales and business finances in the same place, they successfully cut their admin time in half. All with one Business account.

“Offering payment flexibility enhances the customer experience, increases satisfaction, and can drive higher sales. Accepting Amex allows us to better meet our customers’ preferences and stay competitive in the market.”Paloma de los Mozos, Financial Manager • Flabelus

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¹American Express Annual Report 2024.

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