The digital revolution: how Revolut is bringing 24/7 convenience to banking

In the fast-paced world we live in today, traditional banking hours just aren’t cutting it. Physical branches often follow a strict 9–5 schedule, typically closing on weekends. Many now have their own online support, but with a 24/7 digital bank, people can open new accounts, access their money, and resolve issues any time, from anywhere. 

Here's a look at how the future of banking is already available, and why.

Opening an account online with Revolut

Opening a bank account at a traditional branch usually means setting up an appointment, bringing along ID, and filling out lots of paperwork. But with Revolut’s digital banking offerings, opening an account can be done in just a few steps from your phone, tablet, or computer. Customers can register, verify their identity, and start banking within minutes — all from the comfort of their couch, or even on the go. 

Creating an account with us allows you to customise your banking preferences, set up automatic payments, and receive personalised recommendations — all without ever stepping foot in a physical branch.

And if you have any questions along the way, our in-app guides and 24/7 support are there for you.

Revolut customer support: how does it differ from traditional banks'?

Traditional banks may limit their customer service to office hours. Their branches close in the evenings, and Sundays are typically out of the question. This leaves customers who have urgent problems during non-working hours with fewer options available to resolve them. 

With 24/7 customer support, we offer an entirely different experience. Whether you prefer to get in touch via in-app chat or email, you’re never restricted to business hours. Addressing financial matters no longer means taking time out of your workday, spending lunch breaks in line, or stressing over an issue that pops up over the weekend.

On top of that, our extensive FAQs can provide you with quick answers to common questions.

Is Revolut safe?

A common myth about online banking is that it’s inherently less secure than traditional banking. But we've invested significantly in top-tier security measures. All of our customers get 24/7 protection through proactive, purpose-built defences and monitoring by a team of financial crime prevention specialists. Layered on top of that are our biometric verification process and personalised security settings, which allow us to help keep your money extra safe from fraud — any time, anywhere. 

Our customers hold more than £50 billion with us, and we work relentlessly 24/7 every day to help keep their accounts safe. Our sophisticated algorithms are at work around the clock, monitoring accounts and sending instant notifications if anything unusual is detected.

And we’ve created a suite of tools and resources that empower you to stay safe from fraud and scams — like instant card freezes, custom spending limits, and location-based restrictions. There are more than 10 security settings you can customise directly in-app — putting control firmly back in your hands.

Does Revolut have a banking licence?

In the United Kingdom

Yes, Revolut Bank UK Ltd was authorised as a fully licensed UK bank in March 2026, and is regulated by both the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA).

As a fully licensed UK bank, eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS) up to £120,000 per person. This the same protection offered by any other UK bank.

In the European Economic Area (EEA)

Revolut Bank UAB, is authorised by the European Central Bank and the Bank of Lithuania and is a bank in 30 EEA countries.

The Revolut Group holds several licences and authorisations globally, giving us the power to provide you financial services including e-money account holding, stock trading, virtual currencies, insurance, and more. In 2023, we rolled out local IBANs (international bank account numbers) in Spain, France, and Ireland, with many more planned, so customers can use Revolut as their main account for everyday finances.

Our various global licences and authorisations allow us to offer a wide range of financial services to our customers, including easy transfers, multi-currency accounts, stock trading, crypto, insurance, and other useful money features.

The verdict: branchless finance you can trust

As people around the world increasingly embrace the flexibility, efficiency, and security of digital finance, the limitations of physical bank branches become clearer every day.

To learn more about how we protect your money, check out our guide to our security measures. If you have any questions or concerns, our customer support team is always available via in-app chat or by email at support@revolut.com.

Revolut Bank UK Ltd (https://revolut.com) is registered in England and Wales (Registered No. 12871051). Registered address: 30 South Colonnade, London E14 5HX, United Kingdom. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Financial Services Register No. 981170).

At the time of publication, some existing customers may still be in the process of being moved over to bank accounts, so the above mentioned banking protections may not yet apply to all customers‌.