Revolut Security: 'Account suspended?' Don't fall for fake alerts

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Welcome to part two of our anti-fraud security series. Today, we're tackling phishing scams, the most widespread type of fraud on the web.

How to catch phishing emails and texts in the act

Common phishing tactics

Fraudsters frequently impersonate government agencies and local governments, such as the National Tax Agency and city halls, banks, delivery services, tax offices, or popular shopping sites, sending messages designed to create urgency or panic.

Here are a few examples of messages to look out for:

• "Security Alert: suspicious login detected. Your account has been temporarily locked."
• "Action Required: update your payment details within 24 hours to avoid service interruption."
• "Delivery Failed: your package could not be delivered. Tap here to reschedule."
• "Urgent: final notice regarding your outstanding balance."

Messages like these often use high-pressure tactics or create a false sense of urgency.

These messages contain links to fake websites that look identical to real login portals. If you enter your passwords, card numbers, or passcode on these pages, fraudsters steal them to access your funds.

How to protect yourself

1. Check the sender's details carefully

Even if the sender's name says "Revolut" or another brand you trust, look closely at the full email address or domain name (e.g. @something.com). Fraudsters often use slight misspellings or random characters.

2. Never tap links in unexpected messages

If you receive an urgent alert about your account, don't tap the link in the message. Always open the Revolut app directly to check your account status. Even if urged to call immediately, don't use the number in the message. Always look up official contact details on the official website.

Remember: Revolut reaches out through secure in-app chats and official notifications. We'll never ask for your passcodes or full card details via email or text.

If you suspect you've entered your details on a fake website, change your passwords immediately and freeze your cards in the Revolut app.

Your security is our top priority

You can use this information in this blog to be more aware of and avoid potential scams. If you're not sure, always check again.

Remember, at Revolut, we don’t just help protect your money, we actively preserve your peace of mind, with 24/7 security and custom features that give you extra control.

In our next blog, we'll take a closer look at romance scams and how scammers manipulate trust over time.