Basic Account

Open a basic account

Enjoy a simplified account experience, with features tailored to your needs. Check if you’re eligible below.

Eligibility requirements

You can apply for a Basic Account if you meet any of the following conditions:

• You live in the European Union, even if you don't have a permanent home

• You're an asylum seeker

• You don't have a residence permit but legal or practical reasons prevent your expulsion

• You don't have an account with another payment service provider in Spain, or you've closed any previous accounts with other payment service providers in Spain

This regulated account for private use offers limited payment services. Everyone aged 18 or over who meets the eligibility criteria is entitled to open a Basic Account with us.

Other requirements

You must be over 18 years of age. If you hold a current account with another payment service provider in Spain, you must have received notice that your account will be closed.Read T&Cs

Get back to basics with your finances

Here's what you can do with your Basic Account:

• Open, use, and close the account

• Receive money

• Pay bills

• Set up direct debits

• Make card payments and transfers

• Withdraw cash at ATMs in the EU

Everything you need is at your fingertips in-app, or on our website. T&Cs apply.

Apply for a Basic account

Before applying, make sure you're eligible for a Basic Account, and you meet the criteria. This account offers basic functionality and may restrict access to certain features in the Revolut app. Tap 'Open a Basic account' to apply. You'll need to declare that you don't have another payment account in Spain, and that you've closed any previous accounts. Once you've applied, you’ll get a confirmation email to check your details, and you can then register and set up your account.

How to raise a complaint

You can submit a complaint via our online form or by emailing us at [email protected].

If you're not happy with our Customer Care Service's response, or if at least 15 business days have passed without a resolution, you may escalate your complaint to the Bank of Spain’s Entity Conduct Department.

Our complaints policy

Basic accounts are provided in EUR free of charge. You don't need to purchase other services from us to have a Basic account. T&Cs apply.