Risk disclosure

1. Introduction

This notice is provided by Revolut Trading Ltd (“we” or “Revolut”) and provides you with important information about the risks associated with the services we provide to you. Unless otherwise defined here, capitalised terms have the same meaning as in the Terms of Business (see below) detailing how we will provide our dealing services to you.

Revolut provides clients with the ability to buy and sell various Instruments made available via the Revolut App. Before using your Revolut App to submit Orders in relation to Instruments, you should consider whether you have understood the risks detailed in this notice. If you have any questions or are in any doubt about the content of this notice, you should seek appropriate professional advice.

Trading financial instruments involves an element of risk. The value of your investment may fall as well as rise and you may get back less than your initial investment, and in some cases you may lose your entire initial investment. Past performance of an Instrument is not an indication of its future performance.

No Advice

We will not offer you any advice or provide you with any recommendations regarding the suitability of any particular Instrument. Whilst we may from time to time provide you with factual information about Instruments, this information is not, and should not be interpreted as, advice, and any decision to submit Orders is made solely by you.

Insolvency Risk

Where your Instrument is a share in a company, you own a portion of the issuing company’s share capital, with your ownership interest determined by the number of shares you own as a percentage of the total issued share capital of that company. You should be aware that the insolvency of a company may drastically reduce the value of its shares, potentially risking the loss of your entire investment. Under English law, ordinary shareholders rank lowest in the order of priority in the event of an insolvency, meaning the company may have exhausted the value of its available assets in paying other creditors by that time it comes to paying its shareholders, increasing the risk that shareholders will not receive any money from the company for their shares.

In the event of an insolvency of the Third Party Broker or any other brokers involved in executing your Orders, this may result in your Positions being liquidated without your consent. In such circumstances, we will seek to provide you with additional information as to the treatment of your existing Positions as and when we obtain it.

Currency Risk

Where your Instruments are denominated in currencies other than the default currency of your primary Revolut Account, fluctuations in foreign exchange rates may impact your profits and losses connected to your trading in such Instruments.

Volatility Risk, Market Fluctuations and Monitoring your Positions

We do not provide, nor can we control, the prices for the Instruments you may buy or sell via the Revolut App. The market price of Instruments is influenced by a broad array of factors and can change rapidly and unexpectedly, meaning the value of those Instruments, and your related profits and losses on your Positions, can also change rapidly and unexpectedly. Amongst other things, prices of Instruments can be subject to gapping (where the price of the Instrument opens significantly above or below the previous day’s closing price) and slippage (where the price an Instrument is executed at is different to the price to that which was quoted at the time the Order was submitted), especially in periods of market volatility.

You have the sole responsibility of monitoring the value of your Positions you hold and you should ensure that you can access the Revolut App on an ongoing basis so as to do this.

Liquidity Risk

The Instrument made available via the Revolut App are all admitted to trading on an underlying market, and in the event that you wish to sell your Instruments, a corresponding buyer of those Instruments must be found in the underlying market. Whilst certain Instruments can be very liquid, you should be aware that others, such as the shares of smaller companies or of companies located in other geographies or territories, can be less liquid and it is not guaranteed that there will be a buyer for your Instruments. In some circumstances, such as instances of market volatility or where trading in a particular Instrument or on a particular underlying market has been suspended or otherwise restricted, it may not be possible to find a buyer for your Instruments, meaning you will not be able to liquidate your Positions.

Technical Risks

Whilst we will try to make the Revolut App available to you without interruption, we cannot guarantee that the Revolut App will always be available to you. In these circumstances, your Orders may not be able to be submitted and you may not be able to monitor your Positions via the Revolut App.

Tax

You should be aware that various tax regimes may apply to your trading in Instruments depending on your personal tax status and the rules and regulations in force from time to time. You have the sole responsibility of determining the relevant tax impact to your trading and you should consult an appropriate professional advisor if you have any questions or doubts in this regard.

Financial Resources

You should ensure that you have appropriate financial resources to engage in the buying and selling of Instruments, and that you have the ability to bear any losses that may arise from your trading activity. You should not rely on being able to generate profits in order to pay down or relinquish any credit or financing you have arranged for the purposes of buying and selling Instruments.

No Guarantee of Rights

Whilst Instruments can often have rights to dividends and, in certain instances, the right to vote on certain matters at general meetings of the issuing company, you should not assume that you will be able to exercise these rights. The payment of dividends by a company is not guaranteed and you may not have the opportunity to exercise any voting rights attaching to those Instruments.

Legal and Regulatory Changes

Changes to current legislation and regulations could give rise to changes in the price of Instruments, which could impact your profits or losses. The impact of such legal and regulatory changes can be material and unexpected, and may impact certain companies, markets and jurisdictions more than others.

Terms of Business

2. Why is this information important?

This document forms the basis of the agreement between you and Revolut Trading Ltd (“us”, “Revolut Trading” or “we”) relating to the provision of certain dealing services by us to you in the Instruments offered via the Revolut Trading App (“Revolut App”). This agreement relates only to the provision of dealing services by Revolut Trading to you, and where we provide additional services to you, those services will be governed by our other terms as appropriate (which you can find here). This agreement will apply to you from the date that you open your Account. We provide this agreement in English and will communicate to you in English going forward.

Throughout this agreement, we use certain capitalised terms that have specific meanings as detailed in the table below.

Term Meaning
Account This is the account maintained with us in your name through which you will submit Orders via the Revolut App.
Base Currency The currency of the country you live in.
Commission The commission we charge on each Trade you make outside of your monthly Limit. (see the table below for more information)
Instruments These are the financial instruments available via the Revolut App for which you may submit Orders.
Limit The number of commission-free Trades which you can make, based on your Revolut plan (one of Standard, Premium or Metal) - see the table below for more information.
Limit Order An Order to buy or sell a specified number of Instruments, but only when the price of those Instruments is at a specific level (which could be higher or lower than the current market price for that Instrument).
Market Order An Order to buy or sell a specified number of Instruments immediately at the best available price at that point in time.
Order This is an instruction from you via the Revolut App to buy or sell an Instrument or Instruments.
Positions Your Positions are the Instruments that you hold as a result of the Orders that you have submitted via the Revolut App which have been executed.
Professional Client This is a type of client that satisfies certain criteria as laid out by the FCA.
Retail Client This is any client that is not a Professional Client and is not otherwise categorised as another type of client.
Revolut App This is our mobile application through which we will provide to you the services addressed in this agreement.
Revolut Electronic Money Account This is the account maintained by you with Revolut Ltd which you must use to pay for your trades and to receive any profits or other funds deriving from the closing of your Positions.
Third Party Broker This is DriveWealth LLC.
Trade A completed buy or sell Order which has been filled.

This agreement contains important information that you need to read carefully. This agreement also includes our Risk Warning Notice and Order Handling Policy, which you should read carefully before you open your Account and submit any Orders. If you have any questions or doubts about any of the content of this agreement, you should seek appropriate professional advice.

Getting to know us

Revolut Trading is an appointed representative of Sapia Partners LLP, which is authorised and regulated by the Financial Conduct Authority with firm reference number 550103. The FCA’s registered office is 12 Endeavour Square, London E20 1JN. Revolut’s Trading’s registered office is 7 Westferry Circus, Canary Wharf, London, E14 4HD and you can contact us via the Revolut App chat function.

3. Take note: important information

We’re all busy people, so to help you understand the most important points in this agreement, we’ve put together a summary below. Please note that the summary doesn’t remove the need for you to read the remainder of this agreement, and you should make sure that you do so before you open your Account and submit any Orders.

  • Our service is non-advised. This means that we will not provide you with any advice of any kind, nor will we in any way provide a view as to whether a particular Instrument is suitable for you. You are solely responsible for the decisions you make in relation to your Orders.
  • We will not execute your Orders, but rather will transmit them to the Third Party Broker, who will be responsible for execution. We cannot control the execution of your Orders once we transmit them to the Third Party Broker and there is no guarantee that either we or the Third Party Broker will accept your Order. Your Order might not be accepted if it gives rise to too much risk for the Third Party Broker or if trading is no longer available or is suspended in the Instrument your Order relates to. You will be required by the Third Party Broker to enter into a standalone contractual agreement that will govern your interactions with the Third Party Broker – Revolut Trading is not a party to any such agreement and has no control over its content.
  • We do not hold your Instruments after you acquire them, the Third Party Broker will arrange for your Instruments to be held in accordance with applicable law. The Third Party Broker will be responsible for keeping your Instruments safe.
  • You can only cancel an Order if we and / or the Third Party Broker consent to it, and you cannot cancel an Order once it has been executed. This means it is important to ensure that you enter the details of your Order correctly and that you are willing and able to enter into a binding commitment to buy or sell an Instrument when you submit your Order.

4. Orders and dealings

This section of the agreement provides information about your Orders and how they will be treated, the services we will provide to you under this agreement, and how we will treat you for regulatory purposes.

What type of client will I be?

We have to categorise you as a certain type of client. We will treat you as a Retail Client unless we have otherwise informed you in writing. It is open to you to request a different client categorisation to the one which we have given you, but we may, in our sole discretion, reject any such request.

Will you provide me with advice relating to Orders, tax etc.?

The services that we will provide you under this agreement are non-advised , meaning that we will not provide you with any advice as to the merits of a particular Instrument or whether any particular Instrument is suitable for you. How your Orders are executed is described in this document, and Revolut will only transmit the orders to a Third Party Broker for execution. We will not provide you with any investment, legal, tax or other form of advice, nor can you request any such advice from us, and any decision to acquire or sell an Instrument is solely yours and we are not responsible for such decisions.

What is an Order and are there different types of Orders I can submit?

An Order is an instruction from you to either buy or sell a particular Instrument which is made via the Revolut App. We currently only provide Market Orders via the Revolut App, but we will look to introduce Limit Orders in the near future. A Market Order is an Order to buy or sell a specified number of Instruments immediately at the best available price at that point in time. A Limit Order is an Order to buy or sell a specified number of Instruments, but only when the price of those Instruments is at a specific level (which could be higher or lower than the current market price for that Instrument). We have sole discretion over the types of Orders that we make available to you via the Revolut App.

Please note that we do not permit you to go short on a particular Instrument. “Going short” on an Instrument involves selling an Instrument that you do not own in anticipation that the price of that Instrument will fall, allowing the sale of an Instrument at a higher price and giving the opportunity to buy that Instrument back in the market at a lower price at a later stage, with the profit being the difference between the higher and lower price. In order to sell an Instrument, you must have previously acquired that Instrument by submitting an Order to buy that Instrument via the Revolut App which was subsequently executed.

How do I submit Orders and can I cancel an Order?

Orders may only be submitted via the Revolut App. We will provide you with the indicative prices of the relevant Instruments that you can buy or sell via the Revolut App, but we do not create these prices and we have no control over them. You must act as principal in relation to all Orders submitted by you, meaning you are the person that will buy or sell the Instrument. You cannot submit Orders on behalf of others.

It’s important to note that by submitting an Order, you are entering into a binding commitment to buy or sell an Instrument. You may only cancel or withdraw an Order before that Order is executed, and only with our prior consent, which we will not unreasonably withhold. Because of this, you should double-check to make sure that, before you have submitted any Order you:

  • have inputted the right values;
  • are certain that you wish to go ahead with that Order; and
  • understand how this agreement applies to that Order.

You are only able to submit Orders via the Revolut App during our trading hours, which are from 9:30am to 4pm EST time.

Other restrictions may apply to submitting Orders dependent upon regulatory requirements and market conditions. These may include, but are not limited to situations such as:

  • trading restrictions imposed by regulators on certain instruments;
  • trading restrictions imposed by the Third Party Broker on us; or
  • trading restrictions imposed by Sapia Partners LLP on us.

What can my Orders relate to?

Your Orders may relate only to the Instruments that are available via the Revolut App from time to time. We have sole discretion as to the Instruments that we make available to you via the Revolut App.

Will my Orders always be accepted?

We, and the Third Party Broker, have the final say on whether or not an Order submitted by you is accepted. If we or the Third Party Broker reject an Order, we will not have to explain to you why that Order has been rejected, but we will notify you if any of your Orders are rejected. An example of when an Order might be rejected is when you do not have sufficient funds in your Revolut Electronic Money Account to pay for that Order, or if the acceptance of an Order would breach a limit that we have placed on your Account. The Third Party Broker also maintains various risk limits and tolerances that govern whether or not it will accept an Order, and we have no control over such procedures.

There may also be circumstances in which we are required by a third-party, such as by the underlying market on which an Instrument is listed or by a regulatory authority, to cancel your Orders. You should also be aware that there may also be instances where we or the Third Party Broker are required by a third-party to cancel your Positions. In such circumstances, we will seek to notify you of any such request and you agree that you will use all reasonable endeavours to cooperate with us and, to the extent necessary, the Third Party Broker to comply with any such request relating to the cancellation of your Positions, including in relation to the taking of all actions that may be communicated to you by us to comply with any request from a third-party in relation to your Positions.

How will my Orders be executed?

If we accept your Order, we will transmit it onto the Third Party Broker for execution. It is important for you to note that we are not responsible for the execution of the Orders that you submit via the Revolut App and once we have transmitted your Orders to the Third Party Broker, we cannot control when and how the Third Party Broker will execute your Orders. By opening an Account, you are deemed to consent to our Order Handling Policy. Further information on how we will treat your Orders can be found in our Order Handling Policy.

The Third Party Broker will be subject to certain rules and regulations relating to how it executes your Orders. You can find further information on how the Third Party Broker will execute your Orders in the Third Party Broker’s agreements which we sent to you by email when you signed up for an Account. You should be aware that the Third Party Broker may execute your Orders outside of a regulated market, multilateral trading facility or organised trading facility, and you expressly consent to the execution of your Orders in such circumstances.

Whilst we and the Third Party Broker will do our best to execute your Order as quickly as we can, the prices of Instruments can move quickly. This means that the price at which you submitted your Order may not be the price that your Order is in fact executed at. In some circumstances, your Order may be executed at a “better” price and in other circumstances it may be executed at a “worse” price than the price quoted to you via the Revolut App. If your order is executed at a “worse” price than the price of the Instrument at the time you submitted the Order, we have no liability to you to provide you with the difference in those prices.

How do I pay for my Orders?

When you submit an Order to buy an Instrument, the amount you are required to pay in relation to that Order is due and payable immediately on submission of the Order.

It is important for you to note that, in order to open an Account, you must also have a Revolut Electronic Money Account, as the funds deposited in your Revolut Electronic Money Account will be used to pay for your Orders.

You acknowledge and agree that we have the right to procure a deduction of value from your Revolut Electronic Money Account so as to effect payment for your Orders if we need to.

When will I receive any proceeds from the sale of an Instrument?

In the event that you sell a particular Instrument and there are proceeds due to you from that sale, we shall procure that your Revolut Electronic Money Account is credited with the value of those profits. However, you should be aware that, whilst your profits may be credited to your Revolut Electronic Money Account, you will not be able to withdraw those proceeds until such time the transaction arising as a result of your Order to sell the relevant Instruments has settled. In most underlying markets, settlement of the Instruments available via the Revolut App typically occurs within two trading days.

Will I pay any fees or charges as a result of my Orders?

The fees that you may pay to us in connection with your Orders depend on the nature of your Account with us and your Base Currency. A breakdown of what is and isn’t included as part of your Account is provided in the tables below:

Account type Limit
Standard 3 free Trades per month and then an applicable Commission per Trade thereafter
Premium 8 free Trades per month and then an applicable Commission per Trade thereafter
Metal Unlimited free Trades

Once you have passed your Limit then the following Commission per Trade will apply:

Country of residence Base Currency Commission per Trade in your Base Currency
UK GBP 1.00
Eurozone EUR 1.00
Denmark DKK 9.00
Norway NOK 11.00
Poland PLN 4.00
Romania RON 5.00
Czech Republic CZK 28.00
Sweden SEK 11.00
Bulgaria BGN 2.00
Hungary HUF 368.00
Croatia HRK 8.00

We also charge a custody fee of 0.01% of the market value of your assets on an annual basis.

Please note that you will only be charged for Orders which are executed. Any fees charged in connection with your Trades will be debited from your Revolut Electronic Money Account at the time at which your Orders are ultimately executed by the Third Party Broker. This may include for example fees levied by the Securities and Exchange Commission and the Financial Industry Regulatory Authority transaction fees and any applicable pass through fees, please see here for more information.

What happens to my Positions if a company I own an Instrument in becomes insolvent or trading in that Instrument is suspended?

Where your Instrument represents an ownership interest in a company, if that company becomes insolvent, the ability to trade those Instruments may be restricted, and the price of your Instruments may fall, which could result in you losing all the money you paid for those Instruments. In these circumstances, the relevant Instruments will be dealt with in accordance with appropriate insolvency procedures maintained by the third-party responsible for safeguarding your Instruments, which is the Third Party Broker. You should also be aware that if trading in an Instrument is suspended or if that Instrument is no longer listed on a relevant trading venue, this may affect your ability to sell that Instrument.

5. Using the Revolut App

This section of the agreement provides further information about how you can access and use the Revolut App to submit Orders and monitor your Positions.

Can I create an Account with another person or let another person use my Account?

We don’t allow you to share your Account with another person, and the Account must only be in your name. You are solely responsible for ensuring the safe keeping of any passwords or security credentials connected to your use of your Account and the Revolut App and we are not responsible for anything that happens on your account as a result of a person accessing your Account because you didn’t keep your password and security credentials safe. Unless you have informed us otherwise, we are entitled to treat every action taken via your Account as an action authorised and undertaken by you.

Will you need any information from me in order for me to use the Revolut App to submit Orders?

For certain Instruments that may be available from time to time via the Revolut App, we may be required to obtain certain information on your knowledge and experience of such Instruments to determine, or to allow the Third Party Broker to determine, whether or not such Instruments are appropriate for you. Where we request such information from you, you acknowledge and agree that you will provide all such information as may be reasonably requested by us for the purposes of us, or the Third Party Broker, conducting such assessment.

In order to satisfy our own obligations in relation to the Orders you may submit and the Positions you may maintain, you agree to provide us with all such information as we may reasonably request. This information will typically include your National Insurance number, your passport number or your taxation reference number, or equivalent.

You acknowledge and agree that we are entitled to disclose information about your Orders and Positions as may be required under applicable law, and that any information we obtain about your Orders and Positions as a result of your use of the Revolut App shall be our sole and exclusive property.

You acknowledge and agree that you will provide us with all information which we may reasonably request of you from time to time for the purposes of verifying your identity as part of the process of opening an Account via the Revolut App. You also acknowledge that the Third Party Broker may also request additional information of you for the purposes of conducting its own identity and verification checks in accordance with applicable law.

Will the Revolut App always be available?

Whilst we aim to make the Revolut App available to you on a continuous basis, we cannot guarantee that the Revolut App will be available to you continuously, meaning there may be instances where you cannot submit Orders and monitor your Positions. We will not be liable to you for any loss or damage which arises from the Revolut App being unavailable, save where it is our fault. Where the Revolut App is unavailable as a result of scheduled or urgent maintenance work, we will try, where practical, to give you advance notice of that unavailability so you can plan around it.

It is your responsibility to ensure that you are able to access the Revolut App from an appropriate device. You should be aware that connectivity to the Revolut App may vary depending on your internet or network connection, and if you have a poor or weak connection, you may not be able to submit Orders and monitor your Positions with the same speed as you would otherwise be able to with a stronger connection.

What happens to personal information about me that you have through the Revolut App?

Revolut Trading is committed to protecting and respecting your privacy.

By using the Revolut App and our services, you acknowledge that Revolut Trading will collect, use, process and disclose your personal information (including your name, contact details and account details) in accordance with Revolut’s Privacy Notice, which is available here. This may include transferring your personal information outside the European Economic Area. Where this occurs, we will take all reasonable steps to make sure that your personal information is handled securely and in line with our Privacy Notice and data-protection laws.

If you would like more information about how Revolut Trading collects, uses, processes and discloses your personal information, please contact us through the Revolut App or by sending an email to dpo@revolut.com.

What information will you provide through the Revolut App?

We may also provide you with various market data and other information about Instruments to enhance your use of the Revolut App. This market data may include historical data about prices of Instruments, industry and sector trends and analysis on various companies and Instruments. Past performance is not a reliable indicator of future performance. In no circumstances should any of this information be construed or interpreted as us giving you advice or providing you with a recommendation of any kind. We do not take any responsibility for the accuracy or completeness of any market data or other such information provided to you via the Revolut App and we are not liable to you for any actions taken by you or not taken by you as a result of your use of any such information.

We will also provide you with trade confirms via the Revolut App and / or by email once your Order has been executed by the Third Party Broker, which shows you the exact details of the transaction arising from your executed Order. We will also use the Revolut App and / or your email address to provide you with any statements or notices that we or the Third Party Broker is required to provide to you by law. In such instances, we rely on the Third Party Broker to provide us with the relevant information to send to you, and we will not be liable for any delay or failure to provide you with information required as a matter of law due to a delay or failure of the Third Party Broker to provide us with that information.

Are there any restrictions on my use of the Revolut App?

Your use of the Revolut App must at all times comply with our terms and conditions.

You are not permitted to use any algorithms or electronic trading programs or systems in connection with your submission of Orders via the Revolut App.

6. Staying in touch

This section of the agreement details how you can contact us and how we will contact you, including what action you can take if you have a complaint or are not happy about the service being provided by us.

How do I contact you and how will you contact me?

If you need to speak to us, or if we need to speak to you, in relation to any matters arising out of or in connection with this agreement, we will do so via the messaging functionality in the Revolut App. We may also use the email address you provide to us when creating your Account to send you documents or other information.

What do I do if I have a complaint?

If you want to make a complaint related to Revolut's trading product, please see below. If you would like to make a complaint related to anything else, please click here.

If you’re unhappy with our service, we’ll try to put things right. We always do our best, but we realise that things sometimes go wrong. If you have a complaint, please contact us via the Revolut App.

We will investigate your complaint and issue you with a response; we will endeavour to respond to all complaints within 3 business days. If we are unable to respond within this time frame, we will acknowledge the complaint within five business days and we will aim to conclude our investigation within four weeks. After the four week period, we will provide a written response, or alternatively we will provide a response detailing why the firm is not in a position to resolve the complaint and that a final substantive response will be provided within eight weeks from the initial date that the response was received. A copy of our complaints handling procedure is available on request.

The Financial Ombudsman Service

If you are unhappy with how we have dealt with your complaint, you can refer it to the Financial Ombudsman Service within six months of the date we sent (or should have sent) our final response to you.

Their address is: Exchange Tower London E14 9SR.

Phone from UK: 0800 023 4567

Phone from outside UK: +44 20 7964 0500

You can find more information on their website. You can also use their service through the Online Dispute Resolution platform.

More information

How to make a complaint

If you'd just like to speak to someone about an issue that's concerning you, please contact us through the Revolut app. We can usually settle matters quickly through the app. You’ll probably need to give us the information below.

If you prefer you can make your complaint using this form. Or you can email us at formalcomplaints@revolut.com.

You’ll need to tell us:

  • your name;
  • the phone number and email address associated with your account;
  • when the problem arose; and
  • how you'd like us to put the matter right.

We'll look into your issue and respond to you by email. We will communicate with you in English, unless we tell you otherwise.

Compensation

You may be entitled to compensation from the Financial Services Compensation Scheme in connection with the services provided to you under this agreement. This depends on the type of business, the circumstances of your claim and what type of client you are. Further information on the Financial Services Compensation Scheme can be found here. Please note that as Revolut Trading is not an authorised firm, we are not a member firm of the Financial Services Compensation Scheme, but our principal, Sapia Partners LLP is.

7. Your money and your instruments

This section of the agreements provides you with important information about how we treat your money and your Instruments.

Is my money safe?

All funds deposited into your Revolut Electronic Money Account in connection with the submission of Orders and any profits and other monies credited to your Revolut Electronic Money Account in connection with the performance of your Positions will be held by Revolut Ltd, an entity authorised and regulated by the Financial Conduct Authority (with firm reference number 900562) as an Electronic Money Institution under the Electronic Money Regulations 2011. For more information on how Revolut Ltd will protect your money, please read the General Terms of Services of Revolut Ltd, which you can find here.

What happens to my Instruments after I buy them?

After your Orders have been accepted and executed, your Instruments will be executed by the Third Party Broker, who will arrange for your Instruments to be held in accordance with applicable law. It is important to note that we will not be responsible for safeguarding your Instruments and we cannot do so as a matter of law. Whilst we have exercised all due care, skill and diligence in appointing the Third Party Broker, we are not liable to you for any loss or damage caused by the actions of the Third Party Broker, save where such loss or damage arises as a result of our fraud, wilful default or negligence. Further detail on how the Third Party Broker will arrange for your Instruments to be held can be found here.

Can I transfer other Instruments I may hold outside of the Revolut App into the Revolut App?

No, we will not accept a transfer in of any of the Instruments that you may hold outside of those acquired via the Revolut App.

What happens if there are corporate actions on my Instruments?

If there are any dividend payments made on your Instruments that are due and payable to you, we will issue an instruction to Revolut Ltd to credit your Revolut Electronic Money Account with the value of any such dividends as soon as we become aware that such a dividend payment has been made.

It might not be the most exciting section of this agreement, but it’s still important, as it provides you with information about the key terms that will govern our relationship under this agreement.

What happens to my Instruments if the worst happens and I die?

Once we receive a notification that you have died, we will suspend your Account as soon as we can. The value of your Positions, and any funds remaining in your Revolut Electronic Money Account, may form part of your estate and, subject to us receiving appropriate confirmation from an appropriate representative responsible for the management of your estate, we may act on the instructions given to us by such representatives. You should be aware that we are not liable to you for any loss or damage incurred by you in relation to your Positions whilst we await instructions from any of your representatives. This agreement shall continue in full force and effect after your death, until such time as your Account is closed and the agreement is terminated.

Can you amend this agreement?

We may amend this agreement at any time by written notice to you. Written notice can be made via e-mail. You will be deemed to accept and agree to any and all amendments notified to you unless you notify us otherwise within 10 business days of the date on which we notify you. If you object to any of our amendments to this agreement, such amendments will not be binding on you, but we will suspend your Account with immediate effect and move to close your account as soon as reasonably practicable. Any amended version of this agreement will supersede any previous version of the agreement entered into between Revolut Trading and you. We will only seek to make changes to this agreement for good reason.

Our right to transfer

Only you and we have any rights under the agreement.

The agreement is personal to you and you cannot transfer any rights or obligations under it to anyone else.

We will only transfer any of your and our rights or obligations under the agreement if we reasonably think that this won't have a significant negative effect on your rights under these terms and conditions or we need to do so to keep to any legal or regulatory requirement. When we transfer rights and obligations we call this ‘novation’. When we only transfer rights, we call this ‘assignment’.

What happens to this agreement if exceptional circumstances arise?

We will not be responsible for losses resulting from us failing to meet our obligations under this agreement because:

  • of a legal or regulatory requirement; or
  • unforeseeable events outside our control, which were unavoidable at the time.

What happens if I breach this agreement?

If you believe or have reason to believe that you have or may breach this agreement, you must notify us immediately. Where you have breached this agreement, you may be liable for any damage, loss or expenses that we suffer as a result of, or which a reasonable person would consider as resulting from, your breach of this agreement. If we become aware that you have breached this agreement, either because you have told us that you have or we otherwise become aware of such breach, we may suspend or terminate your Account on a temporary or permanent basis and in certain instances, we may terminate this agreement, which will result in action being taken to close out Positions.

When might I be liable for Revolut Trading’s losses?

You may be responsible to us for certain losses.

If you have breached this agreement, and this has caused us to suffer a loss, the following will apply:

  • you will be responsible for any losses we suffer as a result of your action (we will try to keep the losses to a minimum);
  • if your actions result in us losing profits, you may also be responsible for those losses. You won't be responsible if this would mean that we are compensated twice for the same loss; and
  • you will also be responsible for any reasonable legal costs that arise as a result of our losses.

When could you suspend or close my Account?

We may close or suspend your Account immediately, and end your access to the Revolut App, in exceptional circumstances. Exceptional circumstances include the following:

  • if we have good reason to suspect that you are behaving fraudulently;
  • if you haven't given us (or someone acting on our behalf) any information we need, or we have good reason to believe that information you have provided is incorrect or not true;
  • if you've broken these terms and conditions, the Third Party Platform terms and conditions or our general terms of service in a serious or persistent way and you haven't put the matter right within a reasonable time of us asking you to;
  • if we have good reason to believe that your use of the Revolut App is harmful to us or our software, systems or hardware;
  • if we have good reason to believe that continuing to use your account could damage our reputation or goodwill;
  • if we have asked you to repay money you owe us and you have not done so within a reasonable period of time;
  • if you've been declared bankrupt; or
  • if we have to do so under any law, regulation, court order or ombudsman’s instructions.

We may also decide to close or suspend your account for other reasons. We would contact you through the Revolut App at least 30 business days before we do this.

Revolut Trading and you are able to terminate this agreement by giving 30 business days’ written notice of such termination. This agreement will continue to apply to you until such time as 30 business days has passed from the date on which any notice of termination is given.

Prior to the termination of this agreement you must either submit Orders for the sale of your existing Positions or provide us with details of an account to which the Third Party Broker can transfer the Instruments that comprise your Positions. Any proceeds arising from the sale of your Instruments will be credited to your Revolut Electronic Money Account.

Which law applies to this agreement?

The laws of England and Wales apply to these terms and conditions.

Are there any other legal provisions that apply to this agreement?

If you have broken the agreement between you and us and we don't enforce our rights, or we delay in enforcing them, this will not prevent us from enforcing those or any other rights at a later date.

Order handling policy

9. Introduction

This Order Handling Policy is provided by Revolut Trading Ltd (“we” or “Revolut”) and provides you with important information about how we will treat Orders submitted by you via the Revolut App. Unless otherwise defined here, capitalised terms have the same meaning as in the Terms of Business which is the agreement detailing how we will provide our dealing services to you.

Revolut is an Appointed Representative of Sapia Partners LLP. As Revolut is an Appointed Representative, Sapia Partners LLP remains responsible for the regulated activities (including the receipt and transmission of Orders) of Revolut. Further details about the authorisation of Sapia Partners LLP and status of Revolut can be found on the FCA Register.

Revolut provides clients with the ability to buy and sell various Instruments made available via the Revolut App. Before using your Revolut App to submit Orders in relation to Instruments, you should ensure that you have read this Order Handling Policy. If you have any questions or are in any doubt about the content of this document, you should seek appropriate professional advice.

10. Our capacity

We will not execute any Orders that you submit via the Revolut App, but rather will transmit Orders to the Third Party Broker for execution. Under no circumstances will we act in any other capacity and a transaction will arise between you and the Third Party Broker in all instances for the purposes of the execution of your Order.

11. How we handle your Orders

Our primary obligation is to ensure that your Orders are transmitted to the Third Party Broker promptly and fairly. Unless instructed otherwise by you or where prevailing market conditions prevent us from doing so, Orders will be transmitted to the Third Party Broker sequentially and promptly.

12. Best execution

We have partnered with a Third Party Broker whom we believe has the experience, knowledge and relationships required to provide you with best execution in relation to your Orders. Although we are not under a duty of best execution, we have considered industry guidance and believe best execution is best obtained for Orders by using one Third Party Broker who has the necessary expertise in the instruments which Orders are executed in. Revolut has conducted due diligence on the Third Party Broker to ensure that it has the necessary expertise in the relevant instruments.

Further details on how the Third Party Broker executes its orders can be obtained directly from the Third Party Broker.

By submitting an Order through the Revolut App you are deemed to have accepted this Order Handling Policy, including the terms on which the Orders are executed (including where necessary the Third Party Broker’s execution policy).

13. Review

The Compliance team of Revolut Trading will review this Order Handling Policy on an at least annual basis to ensure that it remains fit for purpose and to reflect any changes to applicable law or regulation that may apply. Such a review will include reviewing the performance of the Third Party Broker to confirm that they are still providing appropriate execution services.

If there are material changes in this Policy, these will be notified to you. The Third Party Broker will notify Revolut of any material changes to their policy. Revolut will in turn notify you of any material changes to the Third Party Broker policy which may impact on how your Orders are transmitted.