Head of Financial Crime Operations

Remote: Lithuania · Poland · Portugal · Romania · Spain

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.

We're looking for a Head of Financial Crime Operations to lead and manage the 1LoD FinCrime function for Revolut Bank UAB and its branches. You'll be identifying financial crime threats, putting effective processes in place to mitigate them, and ensuring operational compliance across Europe.

Up to shape what's next in finance? Let's get in touch.

What you'll be doing

Ensuring Revolut Bank UAB adequately implements mitigants to the risk of legal and procedural non-compliance, including fraud, AML/CTF, and sanctions
Identifying and implementing preventative tools and measures to manage financial crime, operational, and outsourcing risks
Managing the 1LoD FinCrime Operations team, and ensuring staff possess the necessary expertise, skills, and knowledge
Advising the COO, Head of Financial Crime Compliance, Chief Compliance Officer, and Board on operations frameworks
Supervising corrections of operational irregularities, and reporting progress to management
Investigating instances of operational and outsourcing issues within the FinCrime department, and taking immediate action to ensure compliance
Consulting on risks relating to new products, processes, services, and business decisions impacting EEA operations
Developing and maintaining FinCrime operations control frameworks and risk assessment frameworks in line with EBA guidelines
Ensuring AML/CTF standards for customer lifecycle (onboarding, behavioural monitoring, and reporting) are executed effectively and efficiently
Supervising outsourced FinCrime activities and service level agreements, ensuring adherence to internal requirements and legislation

What you'll need

A bachelor's degree
A relevant master's degree or a professional qualification from an internationally recognised body (e.g., ICA or ACAMS)
5+ years of experience in compliance and financial crime within a regulated financial services firm
Team management skills, including the ability to oversee compliance and control activities within a global payment processing environment
Fluency in English
Solid operational knowledge and business acumen to support Revolut's growth strategy
In-depth knowledge of systems and controls
Expertise within prudential and financial conduct supervision, as well as the European and Lithuanian legal and regulatory environment
An understanding of fraud/ML/TF risks for financial institutions
Problem-solving and decision-making skills, with the ability to analyse complex information to identify key issues and drive resolution

Nice to have

Experience in identifying, assessing, and managing fraud/ML/TF risks
Robust legal acumen with the capability to understand and implement legal requirements into internal documentation and technical solution requirements

Compensation range

Poland: PLN23,200 - PLN30,500 gross monthly*
Lithuania: €5,400 - €7,000 gross monthly*
Other locations: Compensation will be discussed during the interview process

*Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
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