1. Important information about our role
This document sets out the terms and conditions (the “Terms”) between you, an independent contractor (“Contractor”), and Revolut Ltd (“Revolut”, “we”, “our”, or “us”) when you use the Revolut GlobalHire Contractors Platform (“Contractors Platform”) to view and manage the details related to your engagement as an independent contractor.
The terms and conditions governing the relationship between Revolut and the business using the Contractors Platform are set out in Revolut GlobalHire Contractors Platform: Business Terms and Conditions.
The Contractors Platform is not regulated by the Financial Conduct Authority (“FCA”) or similar regulators in Europe. Any complaints are unlikely to fall within the scope of the jurisdiction of the Financial Ombudsman Service (“FOS").
2. Signing up to GlobalHire
You can only access the Contractors Platform for the purposes described in these Terms and, if applicable, in accordance with your Service Agreement. You must not access or attempt to access the Contractors Platform on behalf of anyone else, or use another person’s profile or credentials.
3. What is Revolut GlobalHire Contractors Platform?
Revolut GlobalHire Contractors Platform is a software platform offered by Revolut enabling businesses (“Business User”) to directly engage, onboard, and manage one or more independent self-employed contractors globally.
Revolut’s role is limited to providing the Contractors Platform. We will:
- conduct an initial identify verification of you;
- conduct a sanctions screening of you;
- enable the Business User to record their agreement with you (the “Services Agreement”);
- onboard you as a Contractor to the platform;
- enable you to send invoices; and
- offboard you as a Contractor from the platform.
4. Who are the parties to the contract?
The legal agreement for services is exclusively between you and the Business User (the “Service Agreement”). You are an independent contractor and have no legal employer in this engagement.
Revolut only provides the Contractors Platform to manage the engagement, and is not a party to the Service Agreement between you and the Business User. Your use of the Contractors Platform does not establish an employment or worker relationship between you and Revolut.
You are responsible for ensuring your Service Agreement with the Business User is accurate, complete, legally valid, compliant and appropriate for the engagement, relevant jurisdictions and situation, including in relation to insurances, confidentiality and intellectual property. Revolut is not a party to, and accepts no responsibility for the contents, suitability or legal adequacy of any Service Agreement.
You may wish to obtain independent legal and financial advice.
5. What you can use Revolut GlobalHire Contractors Platform for
You can use the Contractors Platform to view and manage the details of your Services Agreement and engagement as an independent contractor with the Business User.
To onboard as a Contractor to the Contractors Platform, you must pass an identity verification check, create a Contractors Platform account, and either acknowledge the agreed Services Agreement, or agree to the Services Agreement, provided by the Business User.
Before we can onboard you as a Contractor, we will conduct identity verification checks based on information you provide to us. Your access to the Contractors Platform depends upon successful verification.
Once you are onboarded, you can view and manage the details of your engagement with the Business User, and issue invoices.
To offboard as a Contractor from the Contractors Platform, you must end the Service Agreement either on the Contractors Platform or by emailing our support team at support-globalhire@revolut.com. Either you or the Business User can initiate offboarding. Upon mutual agreement to end the management of the engagement on the Contractors Platform, the Contractors Platform will facilitate a final reconciliation. The Business User is responsible for settling all outstanding payments prior to the final closure of the engagement record.
After you are offboarded, you will not be able to issue any invoices.
You should be aware that even if you stop using the Contractors Platform to manage your engagement with a Business User, you may still have a legal relationship with that Business User. The existence of your legal relationship with the Business User is independent of whether you manage it on the Contractors Platform or not.
Your responsibilities include:
Responsibility | Description |
Insurance | Ensuring you have any required insurances. required by your business or applicable local laws. |
Professional registrations | Ensuring you have any required professional registrations, licenses or similar. |
Negotiation | Directly agreeing the terms of the Service Agreement with the Business User. See Clause 4 (Who are the parties to the contract?). |
Changes | Directly agreeing with the Business User any changes to the details of your engagement. |
Ending the engagement | Directly agreeing with the Business User when the engagement has come to an end in accordance with applicable local law and your Service Agreement with them. |
Invoices | Issuing invoices (including any applicable taxes) directly on the Contractors Platform. (The Business User is solely responsible for paying, and paying on time, any payments due to you. Revolut is not responsible for any delays in payments being made to you.) |
Payment Details | Keeping your payment details up to date so that you can receive payment of your invoices from the Business User. |
Regulatory payments and filings | Making any tax, social security, insurance and other payments and filings applicable to you, your services and / or independent contractors in your jurisdiction. |
Disputes | Raising, responding to and resolving directly with the Business User, and any relevant government or other authority, any issues, complaints, disputes or claims that arise in connection with your Service Agreement and engagement with the Business User. |
6. Data Protection
We process your personal data to operate the Contractors Platform. For details on how we process your personal data, please refer to the Revolut GlobalHire Privacy Notice for Contractors.
7. Intellectual Property
Revolut’s Intellectual Property
Revolut GlobalHire Contractors Platform, including the platform, content, and all related features, functionalities, and APIs, is and will remain the exclusive property of Revolut and its licensors.
Except for the limited rights expressly granted to you under these Terms, Revolut does not grant you any right, title, or interest in or to any Revolut trademarks, trade secrets, patents, brand names, copyrights, distinctive brand features, logos, domain names or any other Revolut intellectual property (“Revolut Property”). You may not use the Revolut Property without our prior written consent, including the making of any publication or communication using Revolut Property.
Unless we’ve clearly said otherwise, you must not copy, adapt, reproduce, republish, modify, download, transmit, or use any part of the Contractors Platform for any purpose other than as allowed under these Terms.
Your Intellectual Property
Intellectual Property rights means all patents, utility models, rights to inventions, copyright and neighbouring and related rights, moral rights, trademarks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, information (including know-how and trade secrets), and all other intellectual property rights, in each case whether registered or unregistered, and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist, or will subsist now or in the future, in any part of the world.
You are responsible for agreeing with the Business User the ownership of Intellectual Property rights, and taking all necessary steps to ensure that Intellectual Property rights created or developed by you are assigned by you to the Business User, or as otherwise agreed.
You agree to indemnify and hold Revolut harmless from and against any claims:
- arising from the infringement or misappropriation of third party Intellectual Property rights by you or the Business User;
- that your materials, or any work produced by you, infringe or misappropriate a third party's intellectual property rights.
8. Keeping information confidential and secure
Confidential Information
When you use the Contractors Platform and perform your Service Agreement with the Business User, you may receive or have access to non-public information belonging to us, a Business User or a third party, including business, technical, financial, commercial or personal information, and the details of any engagement ("Confidential Information").
You must:
- keep all Confidential Information secret and confidential;
- only use Confidential Information as needed to use the Contractors Platform and perform your Service Agreement with the Business User; and
- not disclose Confidential Information to anyone else, unless the
These obligations do not apply to information that is or becomes public through no fault of yours, or that you are required to disclose by law or by a regulator (in which case, where lawful, you will tell us first).
Returning information
When your access to the Contractors Platform ends, or if we ask you at any time, you must promptly return or securely delete all Confidential Information in your possession or control, except to the extent you are required to keep it by law or under your Service Agreement.
Your other obligations
These obligations are in addition to, and do not replace, any confidentiality, data protection or security obligations you owe under your Service Agreement to the Business User.
9. Are we responsible if something goes wrong with your use of Revolut GlobalHire Contractors Platform?
Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be limited or excluded by law.
We won’t be liable for any direct or indirect loss or damage that you suffer as a result of something outside our control, or circumstances that are unavoidable despite us taking reasonable care (for example, failures of a third party, legal or regulatory intervention or hardware or software issues).
We provide the Contractors Platform without any service levels, and do not promise that it will be uninterrupted, timely, secure or error-free, or will be available at any particular level of performance or uptime.
We provide the Contractors Platform only. We are not a party to the Services Agreement you have with the Business User. We are not responsible for paying your invoices. We are not responsible for making any tax, social security, insurance or other payments or filings on your behalf. We are not responsible for any decision of the Business User, how they use the Contractors Platform (including any Templates or Tools we may provide to them), or the exercise of their responsibilities under the Revolut GlobalHire Contractors Platform: Business Terms and Conditions.
We do not accept responsibility for the acts, omissions, or performance of the Business User, and we will have no liability to the extent that any loss results from any act or omission of the Business User.
We have no control over how you use the Contractors Platform, and we are not responsible for your use of it.
Subject to the first paragraph, if we breach these Terms we will only be responsible for any direct loss that we could have foreseen when you accepted these Terms, and we will not be liable to you for any indirect or consequential loss or damage arising under or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty or otherwise. In addition, we will not be liable for any of the following, whether direct or indirect: loss of profits, revenue or anticipated savings; loss of business, contracts or opportunity; loss of goodwill or reputation; loss or corruption of data; or any liability you have to a third party (including any Business User, tax or regulatory authority, or your own customers).
Subject to the liabilities we cannot limit or exclude above, our total liability to you for all claims in connection with these Terms, in contract, tort (including negligence), breach of statutory duty or otherwise, will not exceed the lesser of £10,000 GBP or the total amounts you have received in the course of your engagement via the Contractors Platform in the twelve (12) months before the event giving rise to the claim.
You must take reasonable steps to mitigate any loss you suffer.
10. When you might be responsible for our losses
You might be responsible to us for certain losses.
You are responsible to us for loss we suffer to the extent it is caused by:
- your fraud, or your deliberate or reckless misconduct;
- your breach of these Terms;
- your use of the Contractors Platform in breach of applicable law;
- your failure to assign, or to perfect the assignment of, any intellectual property rights as required by Clause 7 (Intellectual Property);
- your unauthorised use or disclosure of any confidential information or personal data of ours, a Business User or any other third party;
- your unauthorised access to, or misuse of, the Contractors Platform (including allowing anyone else to use your profile or credentials); or
- your infringement or misuse of our intellectual property;
- any claim that our, or a Business User's, use of any materials, work product or other content you provide or create in the course of your engagement through the Contractors Platform infringes or misappropriates a third party's intellectual property rights.
For this purpose, the loss we suffer includes (a) any amount we are required to pay, or become liable to pay, to the Business User, and (b) any such claim brought against us by the Business User or any other third party, in each case to the extent arising from the matters set out above.
You will also be responsible for any profits we lose as a result of the matters set out above, except to the extent that recovery would result in us being compensated twice for the same loss.
You will not be responsible for any loss to the extent it is caused by our own negligence, breach or wilful misconduct. We will take reasonable steps to keep our losses to a minimum, we will only recover losses we could reasonably have foreseen, and we will not recover twice for the same loss.
The limit on our liability to you in Clause 9 (Are we responsible if something goes wrong with your use of Revolut GlobalHire Contractors Platform?) does not limit or cap your liability to us under this Clause, and your liability under this Clause is not subject to any cap.
You must comply with all applicable laws in connection with your use of the Contractors Platform and the provision of the services.
You will indemnify us on demand against all losses, liabilities, costs and expenses (including reasonable legal costs) that we suffer or incur as a result of any of the matters set out above. This indemnity does not apply to any loss to the extent it is caused by our own negligence, breach or wilful misconduct, and the mitigation, foreseeability and no double recovery provisions above apply to it in the same way as they apply to the rest of this Clause.
11. How do I make a complaint about Revolut GlobalHire Contractors Platform?
You can raise any complaints or feedback relating to your experience with the Contractors Platform through the Help & Support section of the Contractors Platform dashboard, or email our support team at support-globalhire@revolut.com.
We are not responsible for any complaints (including regarding payment) between you and a Business User. If your complaint relates to the terms of your Service Agreement with a Business User, it must be resolved between you and the Business User.
12. How do I stop using Revolut GlobalHire Contractors Platform?
To stop using the Contractors Platform you must end the Services Agreement with the Business User on the Contractors Platform or by emailing our support team at support-globalhire@revolut.com. This can be initiated by either you or the Business User.
You should be aware that even if you stop using the Contractors Platform to manage your engagement with a Business User, you may still have a legal relationship with that Business User. The existence of your legal relationship with the Business User is independent of whether you manage it on the Contractors Platform or not.
13. Legal bits and pieces
Subject | Clause |
Company and regulatory information | Revolut Ltd is registered in England & Wales under the company number 08804411 at 30 South Colonnade, London E14 5HX, United Kingdom. |
Governing law | English law applies to this agreement. |
Amendments | We reserve the right to amend these Terms at any time, such changes will apply to the Contractors Platform after that date. We will generally give you 30 days’ prior notice before we make any changes. In some instances, if the change will be beneficial or have no negative impact, we may make the change immediately and let you know afterwards. |
Approvals and notice to be on the Contractors Platform or in writing | Any mention in these Terms of a required approval, agreement, exemption or consent (howsoever termed), including any request for and rejection of these, or a requirement to inform or notify (howsoever termed), is to be made, responded to, and / or recorded (as applicable) on the Contractors Platform, or otherwise in writing. Unless another timing is specified, this must be done prior to the relevant event. |
Dispute Resolution | If a dispute arises between us out of or in connection with these Terms, then, except as expressly provided in these Terms, a party will give written notice of the dispute. On service of the dispute notice, the representatives of the parties will attempt in good faith to resolve the dispute. If the representatives are unable to resolve the dispute within 30 calendar days from the date the dispute notice was served, then the dispute will be referred to and finally resolved by a court of competent jurisdiction in England and Wales. The courts of England and Wales have jurisdiction over any disputes between us. Revolut isn’t liable for any disputes or claims that may occur between you and the Business User. |
Enforcement costs | We can charge you, where relevant, with our reasonable costs of enforcing the Terms. These costs can include costs in tracing you, collection agency costs and legal costs. These costs are due and payable immediately. |
Our right to transfer | We may transfer this agreement to another company, organisation or person if we reasonably believe that this won’t have a significant effect on your rights under this agreement or if we’re required to do so under law. If we do, this agreement will continue between you and the new company, organisation or person. They will take over our rights and obligations under this agreement, and we will be released from them. You agree to this transfer. We will tell you before the transfer takes effect. You cannot do this. |
Our right to enforce these terms | If you have broken any terms of this agreement and we don’t exercise our rights immediately, we reserve the right to exercise our rights at a later date. |
Our provision of the Contractors Platform and right to terminate | We have no obligation to offer the Contractors Platform to you or to continue offering the platform once offered. We may, in our sole discretion, cease to offer or suspend the provision of the Contractors Platform at any time, with or without cause. We may suspend or cease offering the Contractors Platform for compliance or operational reasons, including but not limited to changes in applicable law or regulation, changes in our business operations, or the need to maintain the security or integrity of our platform. |
These terms are severable | If something in these Terms is held to be unlawful the rest of these Terms will still apply. |
Third parties do not have rights | Third parties do not have rights under these terms under the Contracts (Rights of Third Parties) Act 1999. |
Survival | The following provisions of these Terms will continue in force on or after the termination of your access to the Contractors Platform and shall remain in full force and effect:
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