Let's talk about your data!
Revolut – Kids & Teens is a great way to pay for things and learn how to use money.
Your parent or a legal guardian who looks after you opened or approved a Revolut – Kids & Teens account for you.
You'll soon receive your Revolut – Kids & Teens card. Your parent or legal guardian can put money on your card so you can use it to pay for things.
Before you start using your Revolut – Kids & Teens account, we need to talk about how we use information about you (your data).
What is your 'data'?
Data is information that we have about you. It includes things like:
- Your Identity Details: Your name and date of birth.
- Your Relationship Details: How the person who opened your account knows you (whether they are your mom, dad, or legal guardian)
- Your Contact Details: our email address and phone number.
These are just a few examples of what your data is. There are many other types of data that we do not use.
When you use your account, we get more information about you. Here are some examples:
- Your Transaction Details: When you use your card to pay for things, we collect information including the date, where you are, and the amount you spend.
- Your Location Details: If you or your parent or legal guardian turned on 'location services' on your mobile phone, we'll also have information about where you have been. Location services is something that is built into your mobile phone which tracks where your phone is when it is used. When you use your Revolut – Kids & Teens card to pay for something, we can check that you and your card are in the same place. If you and your mobile phone are not in the same place as your card, we'll know that something is wrong and that we need to protect you and your account.
- Website Cookies: We use 'cookies' to understand how people use our website. We like to know who uses our website and how we can make it better. For more information about cookies, check out our Revolut Cookies Policy.
- Verification Documents: Sometimes, we'll ask your parent or legal guardian for documents so we can be sure who you are. This could be your passport, ID card or birth certificate.
- Other Shared Information: We will also have any other information you or they decide to give us, such as your photo or a username that you choose for your account.
If you ever have a question about how we use your data, you can email us at:
dpo-revolut_u18@revolut.com. If you have any other questions, your parent or legal guardian should get in touch with us.
When you email us, we'll ask you some questions so we can make sure it's you emailing us and not somebody else.
You should always be careful about what you write in any emails. Don't tell us anything more than you need to give us or give us any information that could be used in a bad way by somebody else. If we need you to tell us something, we'll ask you for it.
You can trust us to look after your data. There are laws that make sure we protect it and can't use it for anything that is bad for you.
Why we can use your data
There are a lot of laws about data. These laws say that we can only use your data if we have a good reason. So, here are our reasons for using your data:
- To Run Your Account: We need to use it to let you use your account. We can only let you use your account if we have your data. When your parent or guardian opened the Revolut – Kids & Teens account for you or approved a Revolut – Kids & Teens account for you, they agreed that we can use your data.
- To Follow the Law: The law tells us we need to collect and store some of your data.
- To Make Things Better: We use your data to work out how to make Revolut – Kids & Teens better. We only do this if it is fair to you and will not cause you problems.
We will look after your data properly. We'll always tell you if we need to use your data for any other reason.
What we use your data for
We use your data so we can do the following:
- Verify Your Identity: Make sure it is you using the account (we will use your name, birthday and, sometimes, other information like your passport).
- Keep You Updated: Make sure we give you important news and other information you need to know about.
- Help You Learn: Send you a welcome pack and information like tips on how to use your account to save money.
- Provide Features: Provide you with our many product features
- Protect Your Account: Keep your money safe (for example, by making sure you are at the same place as your card is being used, as we explained earlier).
- Answer Your Questions: Reply when you, your parent or your guardian contacts us, or answer any questions you ask us.
- Improve The App: Find out what you like and don't like about Revolut – Kids & Teens so we can make it better for you.
- Follow U.S. Laws: Make sure we don't break the law. To do this, we'll share information with the police or other important people when we need to. They will investigate when something has gone wrong and make sure we're doing everything right to protect you.
We won't do anything that we're not allowed to with your data
We will always be honest with you about how we use your data. We'll tell you why we use it. For example, we need your name so we can print it on your card, and we need your address so we can mail your card to you.
Sharing your data
We sometimes need to share your data with other companies. Here are some examples:
- We share your data with other companies that help us run, and let you use, your account. For example, we share your name with our card maker so they can make your Revolut card, And we share your address with the delivery company that will bring your card to your house. These companies will use your data only for these specific reasons.
- We share your data with people who help us run our business safely (like lawyers and accountants who help us to make sure we're following the law and doing things right).
- We share your data with official government people/agencies who keep an eye on what we do to make sure we are looking after you properly. There are laws that require us to do this.
- If another company buys our company, we'll give them your data because they will be the one that lets you use your account. If this were ever going to happen, we would tell you first.
- Where applicable, you may be able to opt-in to share certain data (like your username) with your Revolut – Kids & Teens friends through your Revolut – Kids & Teens app.
We only share your data with other companies when we know they protect it like we do.
This is the same as your friend asking you if their friend can use your favorite toy or your mobile phone. They shouldn't let their friend use it if they do not trust them.
It is important that you know where we send your data. We will send it to people and companies that are in the U.S. or countries in Europe.
Sometimes, we will need to send your data outside the U.S. and Europe so you can use your account. We'll always tell you when we need to do this. We'll also make sure your data is protected in the same way as it is protected in the U.S.
We will keep your data safe and tell you if something goes wrong
We'll look after your data in the same way that you'd expect your friend to look after something that you let them use. On our website we have a Privacy Policy that explains how we keep your data safe.
We do things to make sure that other people can't see your data without your permission. We work hard to protect your data. It is one of the most important things we do. Only you should know your Revolut – Kids & Teens password. Make sure that nobody else knows it. Check that no one can see your password or screen when you type it.
We will do our best to protect your data. We'll always do what the law says we must do to keep your data safe. Unfortunately, even where we do our best, information on the internet can never be totally safe. We cannot promise that your data will always be safe. If someone breaks into our office, our computers or our databases and gets hold of your data, we will let you or your parent or guardian know as soon as possible. We'll always do our best to help you with any problems.
How long we can keep your data
We need to keep your data while you have an active Revolut – Kids & Teens account.
We may need to keep your data for longer if the law requires us to do so.
If your parent or legal guardian closes your account, we'll keep your data for at least 5 years after the account is terminated in order to comply with our legal obligations. . We may need to keep it even longer if we need to use it in a court case because some person or company says that we have broken the law, but we don't think we have.
Your Rights (For California Residents)
If you live in California, you (or your parent or guardian) can ask us what data we have and also ask us to do the following:
- The Right to Know: You can ask us what specific pieces of data we have collected about you.
- The Right to Delete: You can ask us to delete your data. We will do it as long as it is allowed by law (remember, some laws usually require us to keep transaction records for at least 5 years).
- The Right to Correct: If some of your information is wrong, you can ask us to fix it.
When you make a request, we may ask you some security questions to make sure we know who you are before giving out or deleting any information.
Revolut will not treat you any differently because you exercise these rights. Also, Revolut does not and will not sell your personal data to other companies.
For transparency, over the last year, we have used other companies to help us collect and process data. We have also disclosed data to other companies in order to keep your account open and safe.
What to do if you have any questions or want to know more
Get in touch!
If you have any questions about your data, email us at dpo-revolut_u18@revolut.com. Your parent or legal guardian can also get in touch with us about your account.