Business Cards & Card payments
General
- What cards do you offer?
- How many cards can I have?
- How do I order a new card?
- When will I receive my card?
- How can I check my card details (PIN/CVC/expiry date)?
- What billing address should I use for card payments?
- What is 3DS and how do I authorise payments with it?
- How do I set up Apple/Google Pay?
- What currencies does my card support?
- Can I label/name my cards?
Issues with cards and card payments
- My card payment has been flagged as Suspicious Transaction
- Why has my card payment been declined?
- Why is my card payment still pending?
- I have exceeded all my PIN/CVC tries
- My card has been compromised/lost/stolen
- I would like a refund for something I bought
- I don't recognise a card transaction/withdrawal
- Replacement of prepaid cards
- What will happen to our replaced cards?
- How long does it take for a refund to cash into my account?