Sometimes a team member may have spent on their Revolut Business card for a personal expense or the expense was out of company policy.
You can request a refund from your team member for the money that was spent:
When we detect incoming payment for a matching amount and compatible date, we will show the refund as "Possible refund found"
Once the payment has been received, you can mark the expense as "Refunded" If you mark the expense as "Refunded", it will move to the "Reviewed" tab.
At any time, you can also cancel the refund request by click on the "Cancel refund request" button on the expense.
If you have connected Xero, we will export the expense as well as a bill for the refund, so you can correctly account for it.