In order to check the start date of your subscription and downgrade, please go to the ‘Profile’ section of the app and check your ‘Price Plan’.
If you downgrade your subscription within 14 days of upgrading:
- If you have used any service exclusive to Plus (as listed here) or Premium (as listed here) or Metal (as listed here), or Standard services at a level above that is provided free of charge to Standard users, we will issue you a partial refund based on your usage of these services. If you order a physical Revolut card and downgrade your Plus, Premium or Metal membership, any card or Express delivery fee will be deducted from your Revolut account before the Plus, Premium or Metal fee is refunded.
- If you haven’t used any of the Plus, Premium or Metal services provided, no money will be deducted from your Revolut account.
If you downgrade outside the 14-day period:
- If you are on the Annual plan, we will cancel your automatic renewal for another year provided that you downgrade it at least 1 month prior to the end of your 12-month contract. This means that you would be able to use your plan only until the end of your initial 1-year subscription period.
- If you are on the Monthly plan, you have the option for early termination any time within the first 10 months for a break fee of £6 on Plus, £14 on Revolut Premium or £26 on Revolut Metal. If you cancel in Month 11, as you are inside the 1-month notice period you will receive your subscription for the remainder of your 12-month Monthly plan. Your subscription will not be auto-renewed for the next year.
For Monthly option, when you downgrade the plan and early termination fee is changed, your account still remains on Plus, Premium or Metal plan till the end of the rolling month.
For example, you have upgraded to Premium on the 25th of November and downgraded the plan on the 12th of March. Even though the plan termination fee is charged on the same day that you downgraded (the 12th), your account still remains on Premium plan till 25th of March.