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What is Smart Delay and how can I use it?

What's Smart Delay?

Smart Delay is a new feature that gives you free lounge passes if your flight has been delayed by more than one hour. You'll need to input your flight details in the app, and we'll keep track of your flight's departure time.

Smart Delay is currently only available to Premium (and one companion) and Metal (and three companions) customers and can be used for access to over 1,000 Airport Lounges worldwide.

How can I use my Smart Delay lounge pass?

Head to the 'Smart Delay' section on app and register a new flight. Fill the origin and destination airports, date of departure and the flight number.

After the flight has been delayed by more than one hour, you'll get the passes automatically, containing a QR code that can be used to access lounges.

Please note you're only able to register once per day, per location, for a lounge pass for you (and your companion/companions depending on your plan).

When will I get a Smart Delay lounge pass?

Lounge passes are issued via the Revolut app once our service provider confirms that your flight has been delayed by more than an hour. For example, if your flight is scheduled to depart at 10:00 AM, you'll get the free lounge passes from 11:00 AM on. Please note that even if you get an advanced notice from the airline that your flight is delayed by more than an hour, we're only able to issue lounge passes one hour after the scheduled departure time.

Where can I use my pass?

To check the list of available lounges, head to our 'Lounges' section on the app, and search by airport.

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