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- Getting Help with Bank Transfers
Need help with ZAR transfers?
What types of transfers can I use to send ZAR?
There are three different transfer types: transfers to a Revolut customer, card transfers, and bank transfers.
Note that sending money to cards is only available to selected users at the moment. Stay tuned!
Who can I send ZAR to?
You can send ZAR to a beneficiary who has a bank account from South Africa. You can also send ZAR to beneficiaries outside of South Africa at a higher fee.
What information do I need about my beneficiary?
To make a transfer to any Revolut customer, you’ll need their phone number or Revtag.
To make an international bank transfer, you’ll typically need the beneficiary’s full name, account number, SWIFT/BIC code, phone number, and e-mail.
To send money to a card, all you need is the card number and the cardholder’s full name.
How much can I send?
For most currencies, there are no transfer amount limits. Certain currencies might have limits set by our payments partners, which we’re unable to disclose due to compliance reasons.
If you’re making a transfer to a card, transfers to Visa cards are limited to $2,500 (or currency equivalent) per transaction while transfers to Mastercard cards are limited to $5,000 (or currency equivalent) per transaction.
Please be aware that the way we process bank transfers can change depending on the amount. This means that arrival times, intermediary fees charged by other banks and descriptions your beneficiary might see on their statement can differ. We provide more information on this when you make a transfer in the app.
How long does it usually take for the money to arrive?
- Transfers to bank accounts
ZAR transfers to a bank account domiciled in South Africa typically arrive the same working day.
A transfer to a new recipient will take longer as you will need to go through a verification process. Verification will take 1 to 3 working days. Any subsequent transfers to the same recipient will be processed on the same working day.
- Transfers to cards
Transfers to cards typically take a few minutes but can take up to 30 minutes.
You can use our calculator to preview rates and expected transfer times for a Standard Revolut customer.
Is there any other information I need to know?
When receiving money from abroad, recipients need to fill out a form for the South African Reserve Bank. Our South African partner will email and text your recipient with a link to this form.
This is due to South African regulations and needs to be done once a year by the recipient for every provider they receive transfers from. They can then receive funds to their bank account without repeating the verification process.
If the information isn’t provided on time, the bank may reject the payment. If this happens, we’ll let you know.
Learn more about verification for South Africa transfers.
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