How long can it take for a transfer to reach my account?
Transfer time frame mostly depends on the country, where the sender’s bank is located.
UK local transfers can take up to 1 business day to reach your account.
EUR transfers from Europe usually take 2 working days, while
International Swift transfers may take up to 5 business days.
What if the timeframe has passed, but funds are still not received?
Please ask the sender to check the following:
It is worth double-checking that the details on the transfer confirmation fully match your account details in the app, make sure there were no typos
For example, if you have local GBP account details for a GBP transfer, check if the sender used them instead of the IBAN.
In case there is an additional wallet reference that should be mentioned, have a look if it was actually added to the correct field
Even if the transfer was not credited back directly to the sender’s account, their bank might have received the funds in the system
How can Revolut help me locate the funds?
If you would like our support team to help you with your expected transfer, please fill out the form below, attaching transfer confirmation.
It can usually be generated in online banking portal. The sender can contact their bank as well and directly and ask for it.
The confirmation should contain the following details:
At the same time, the sender can ask their bank to trace the funds as well.