What can I do if I experience a disruption with the app?
If you're experiencing any issues with the app, please reach out to customer support through the in-app chat. If you can't reach customer support, please reach out to us at 917-397-6533 for more information on how you can access your trading account.
If there is a significant business disruption, you should contact our clearing firm, DriveWealth, LLC, at 800-461-2680 for instructions on how it may provide prompt access to funds and securities, enter orders and process other trade-related, cash and security transfer transactions for our clients. For reference, see the DriveWealth Business Continuity Plan.
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Getting started with trading
- How do I open a trading account?
- What types of trading accounts are supported?
- Funding my investment account
- Why should I provide information about my income and occupation to trade?
- How do I submit documents?
- I am associated with another broker-dealer. Can I still open a trading account?
- I don't have an SSN, can I still open an account?