You don't have to let us know when you're planning to travel. To make your experience abroad as seamless and enjoyable as possible, we've provided some handy tips and advice:
You will need to verify your identity before you jet off on your trip! Your Revolut account is not functional until we're certain who you are in compliance with financial regulations, a process which usually takes less than 5 minutes. To verify your identity, please navigate to the 'Profile' section to submit pictures of yourself, your photo ID documents, and in some cases a visa or residence permit.
You will need to order a physical card for card-present payments and cash withdrawals. Make sure you allow ample time for your physical card to arrive, as in some rare cases it can take longer than expected. A normal chip-and-PIN transaction is required first in order to activate contactless payments.
The best way to load a large amount of money into your Revolut account is via a bank transfer. If you add money by card, we would recommend adding money automatically so you don't have to worry about insufficient funds while travelling. You should also confirm your deposit card before you go, so that all your transactions go smoothly while you're on the move.
Some ATMs or POS terminals might ask you whether you would like to complete the transaction 'with conversion' or 'without conversion', you should always choose 'without conversion'. If you choose 'with conversion' or accept the rate proposed by the terminal, the ATM provider or merchant can apply their own exchange rate, which is not the interbank rate, and make a profit on your transaction. As a rule of thumb, you should always opt to be charged in the local currency of the country you're in! Choose Thai Baht if you’re in Thailand, Euros in Spain, or US Dollars in the United States.