How can we help?

I want to cancel a transfer

Please check the transfer detail page, and tap the ‘Unsend’ button to cancel the transfer. If the ‘Unsend’ button is not visible on the page, it means that the transfer has already been processed and unfortunately, we cannot revert it for you.

If it turns out that the recipient's details are incorrect, please contact our support team and we'll look right into this for you.

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