Please double-check that:
- You have not accidentally frozen your card. You can check this in the 'Cards' section of the app.
- There are no security settings that have been blocking your transactions.
- All of your card details have been entered correctly (PIN, CVC, or expiry date). You have to unblock your card if exceeding 3 incorrect tries.
If your physical card has been damaged or has worn out, you can order a replacement card. A small fee might apply and the estimated delivery date will be provided as soon as you confirm the order.