Please double-check that the terminal you are paying at supports contactless payments. It’s also worth checking that contactless payments have been enabled within your security settings.
If you have never made an offline payment or if you have just received your new Revolut card, you need to make a chip-and-PIN payment before contactless becomes available.
If your physical card has been damaged or has worn out, you can order a replacement card. The estimated delivery date will be provided as soon as you have ordered a new card.