How can we help?

Why is my business information being requested again?

Why? To comply with the requirements of financial regulators, we may ask you for business details to make sure we have up-to-date information about your business. With traditional banks, Providing this type of information can sometimes be a lengthy process – however with Revolut Business, all you have to do is submit a few documents and we’ll take care of the rest.

How? Once you receive an information request from Revolut Business, please follow these steps:

  • Open the Requests page found on the menu
  • After all sections are completed click ‘Click here to submit
  • Tick the confirmation box and click ‘Finish Review

Our team will review your information as soon as we receive it. If the details provided aren't sufficient enough to verify the review section, you'll receive a notification and your request will be updated with additional notes. You should upload extra documents as described in the notes provided.

Requirements to pass each section can be found here:

When? Please provide the requested information as soon as possible. If we don’t receive the necessary information within 21 days of the request, your account may be partially restricted.

In case you're unable to complete the request yourself or have any other issues, submit a support request.

Related Articles