How can we help?
Personal
Business
Card issues
Sending money to an external bank account
Sending money to another Revolut account
Getting a card
Paying by card
ATM withdrawals
Direct debits
Currency exchanges
For Business Users
Making payments
Paying by card
Issues with card payments
Why is my card payment still pending?
I don't recognise a payment from my account
Why do I see an extra £1/€1/$1 charge on my statement?
I have been charged more than once for the same transaction
What is the exchange rate for card payments?
I would like a refund for something I bought
Why has my card payment been declined?
Refund is not showing up in my statement
My card has been rejected by a merchant
Why do I have to authorise some payments?
What is a standing order? How do I cancel a standing order?
Setting up Apple / Google Pay
How to set up Revolut Business on Apple Pay?
How to set up Revolut Business on Google Pay?
Can I link a virtual business Revolut card to Apple Pay / Google Pay?
Making card payments with Apple / Google Pay
Card security settings
Freezing a card
Setting a monthly spending limit and linking currencies