How can we help?

PersonalBusiness
  • Card issues
  • Sending money to an external bank account
  • Sending money to another Revolut account
  • Getting a card
  • Paying by card
  • ATM withdrawals
  • Currency exchanges
  • For Business Users
  • Making payments

Paying by card

Issues with card payments

  • Why is my card payment still pending?
  • I don't recognise a payment from my account
  • Why do I see an extra £1/€1/$1 or £0/€0/$0 charge on my statement?
  • I have been charged more than once for the same transaction
  • What is the exchange rate for card payments?
  • I would like a refund for something I bought
  • Why has my card payment been declined?
  • Refund is not showing up in my statement
  • My card has been rejected by a merchant
  • Why do I have to authorise some payments?
  • What is a standing order? How do I cancel a standing order?

Setting up Apple / Google Pay

  • How to set up Revolut Business on Apple Pay?
  • How to set up Revolut Business on Google Pay?
  • Can I link a virtual business Revolut card to Apple Pay / Google Pay?
  • Making card payments with Apple / Google Pay

Card security settings

  • Freezing a card
  • Setting a monthly spending limit and linking currencies