How can we help?

PersonalBusiness
  • Setting up an account
  • Business Cards & Card payments
  • Sending & Receiving money
  • Managing my business
  • More
  • For Business Users
  • Business Cards & Card payments

I have exceeded my limit for contactless payments

  • Go to the Cards tab
  • Select your card
  • Choose 'PIN & Security'
  • Tap 'Reset contactless limit'

Note: you have to be the owner of the card to reset its limit.

If you have any questions about your declined payment, raise a support request here and we will check that for you.

Related Articles

General

  • What cards do you offer?
  • How many cards can I have?
  • How do I order a new card?
  • When will I receive my card?
  • How can I check my card details (PIN/CVC/expiry date)?
  • What billing address should I use for card payments?
  • What is 3DS and how do I authorise payments with it?
  • How do I set up Apple/Google Pay?
  • What currencies does my card support?
  • Can I label/name my cards?

What cards do you offer?

How many cards can I have?

How do I order a new card?

When will I receive my card?

How can I check my card details (PIN/CVC/expiry date)?