How can we help?
Getting a card
Paying by card
Splitting expenses with Group Bills
Sending money to a bank account
Sending money to another Revolut account
Paying via Direct Debit
For Personal Users
Issues with transfers
My recipient has not received the money I sent
I want to cancel a transfer
Why is my beneficiary not allowed?
Why has my transfer failed?
Why has my transfer been declined?
Why is my transfer still pending?
Why was I charged a fee for my transfer?
I don’t recognise a Direct Debit payment
Why did my Direct Debit fail?
Why was my return payment less than the original amount sent?
How do I download my transfer confirmation?