How can we help?
Getting a card
Paying by card
Splitting expenses with Group Bills
Sending money to a bank account
Sending money to another Revolut account
Paying via Direct Debit
For Personal Users
Issues with card payments
Why is my card payment still pending?
Why has my card payment been declined?
I don't recognise a card payment
I've been charged more than once for the same transaction
Why have I been charged a fee for card payment?
Exchange rate for my card payment is wrong
Why do I see an extra small charge on my statement?
Why has my card payment been reverted?
I would like a refund for something I bought
Refund is not showing up in my statement
Declined payment is not visible in transactions' list
Payment declined by security system
Payment declined due to geolocation mismatch
Why my payment with contactless was declined?
Why my online payment was declined?