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How can I exchange funds from one currency to another?

To exchange funds between your accounts, go to ‘Home’, and click on the ‘Exchange’ button. From here, you can select your desired currencies and amounts.

The exchange rate is constantly fluctuating. You’ll receive the amount of funds in consonance with the rate that was live at the moment that you locked the exchange. To see the exchange rates, visit:
A 0.4% markup is applied to any exchange above your free allowance according to your plan.

If you exchange currencies on weekdays (Mon-Fri UTC) you will receive the interbank exchange rate without any markup or fees – subject to our fair usage terms on all currencies. There are a few exceptions: Thai Baht, Russian Rubles, Ukrainian Hryvnia, and Turkish Lira where we add a 1% markup.

On the weekend (Sat and Sun UTC), we fix the rate we provide to protect ourselves against fluctuations, this means we apply markups of:

+0.5% to all major currencies (ie. USD, GBP, EUR, AUD, CAD, NZD, CHF, JPY, SEK, HKD, NOK, SGD, DKK, PLN, and CZK); and +1% to all other currencies including THB, RUB, UAH and TRY. This means over the weekend THB, RUB, UAH, and TRY have a 2% markup.

Since the interbank exchange rate is constantly fluctuating, the rate that we lock in for the weekend may not be the same as the rate that is available when the markets open on Monday morning.

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