Business products

Payment Terms - Revolut POS

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1. What is this document?

These terms (the Revolut POS Terms) along with the Business Terms and Business Fees page form the agreement between:

  • you, and
  • Revolut Technologies Singapore Pte. Ltd., an entity registered in Singapore with UEN 201721013G at 36 Robinson Road, #20-01, City House, Singapore 068877 (“Revolut”, ”us", or “we”);

for the provision of the Revolut Point of Sale (“POS”) service. The Payment Processing Services Agreement applies to the processing of any payments that you accept using the Revolut POS.

2. How does the Revolut POS work?

Revolut POS is Revolut’s point-of-sale and customer relationship management service.

You can download the Revolut POS to your supported hardware. You’ll need to download the Revolut POS App and use your existing Revolut credentials to sign in.

You can use the Revolut POS to manage orders and payments in-store, including:

  • opening tables, listing orders, parking bills, adding items, and updating the status of a table,
  • selecting items and services for purchase when a customer orders, and generating bills for customers,
  • processing payments, printing receipts, and logging customer transactions,
  • managing discounts, GST, pricing (for in-store or takeaway consumption), and adding tips,
  • viewing sales by product, staff or time, and managing staff using the clock-in, clock-out and timesheet features,
  • receiving online orders through our Order & Pay feature, and
  • any other feature we make available to you from time to time.

If customers pay:

  • by cash, you are responsible for handling the cash directly. You can use Revolut POS to log the transaction; or
  • by card, you may be able to use Revolut POS with a Revolut device (as defined in and subject to our Revolut Reader and Revolut Terminal Terms, which form part of our Payment Processing Terms) or Tap to Pay.

You are solely responsible for fulfilling your agreements with your customers for any goods or services.

You are responsible for ensuring that any QR code that you display for the Order & Pay feature is securely placed and protected. We assume no liability for incidents, such as where fraudsters replace or overlay your QR code with their own to redirect payments to a fraudulent page.

3. What fees apply?

The Revolut POS service is free at this time. If we decide to charge a fee for the Revolut POS service at a later date, the date on which such fees will take effect is to be determined at the sole discretion of Revolut Technologies Singapore Pte. Ltd. However, you will be provided with a minimum of two weeks' written notice prior to the implementation of any fees detailed above. If we decide to charge any fees for this service, we will update our Business Fees Page accordingly.

4. What customer information can Revolut POS process?

You are responsible for ensuring compliance with applicable data protection laws in relation to any personal data they collect when using the Revolut POS. The Data Processing Addendum set out in the Payment Processing Terms will apply in respect of any customer personal data we process in the course of providing the Revolut POS.

5. Are there any restrictions?

Unless we expressly permit you to do so, you must not directly or indirectly (or assist or allow any other person to):

  • copy, modify, distribute, sell, sublicense, rent, loan, lease, or transfer the Revolut POS to any third party,
  • use the Revolut POS to create or facilitate the creation of any product or service that is competitive with any Revolut products or services,
  • work around any of the technical limitations of the Revolut POS or enable functionality that is disabled or prohibited,
  • reverse engineer or attempt to reverse engineer any aspect of the Revolut POS,
  • use a version of the Revolut POS that is not the most recent and up to date version of the Revolut POS,
  • perform or attempt to perform any actions that interfere with the normal operation of the Revolut POS or affect use of the Revolut POS, or
  • combine the Revolut POS with other software such that you restrict, impede, circumvent, compromise, impact the functionality of or charge for access to the Revolut POS.

You are responsible for the security of all access permissions you are provided to use the Revolut POS. You agree you will not use the Revolut POS service in conjunction with any unauthorised third party service. Authorised third party services are included in the Annex to these terms.

As between you and us, we own all rights, title, and interest, including all intellectual property rights, in and to the Revolut POS and any of its modifications or derivative works. Except for the limited rights expressly granted to you under these terms or any other agreement in force between Revolut and you, Revolut does not grant you any right, title, or interest in or to any Revolut trademarks, trade secrets, patents, brand names, copyrights, distinctive brand features, logos, domain names or any other Revolut intellectual property (“Revolut Property”). You may not use the Revolut Property without our prior written consent, including the making of any publication or communication using Revolut Property.

In order to use the Revolut POS service, we grant you a limited, revocable, royalty-free, non-transferable, non-exclusive licence to download or otherwise access and use the Revolut POS service.

You agree that you will not upload any data, images or other information to the Revolut POS service, or configure the Revolut POS service, in any way that is objectionable, illegal, immoral, or constitute false information.

We may suspend your access to the Revolut POS if you breach these terms or any other terms that you have entered into with any company in the Revolut Group.

6. Will this agreement change?

We may add an authorised third party service to the Annex to these terms at any time without giving you notice. Otherwise, we’ll give you two weeks’ notice before we make any change to these terms (including the removal of an authorised third party service from the Annex). We’ll assume you’re happy with the change unless you tell us that you want to stop using Revolut POS.

You cannot change these terms.

7. Providing feedback

If you provide us any feedback in relation to the Revolut POS service, you agree that we may use such feedback at our discretion without attribution or compensation to you. You agree we may collect performance metrics and use the data that you provide through your use of the Revolut POS service to improve the service and to offer other products and services to our customers.

8. How do I end the Revolut POS service?

If you want to end your use of the Revolut POS service, you can contact us by using the chat function located under the Help section of our App.

If fees apply for the Revolut POS service, we will bill you each calendar month. You can cancel your service at any time, and the cancellation will take effect from the start of the next calendar month, provided you contact us at least two working days before the end of the current month. For example, if you contact us to cancel on 29 August, your service will end at the end of August; if you contact us to cancel on 30 August, your service will end at the end of September.

9. Legal bits and pieces

  1. The laws of Singapore apply to this Agreement.
  2. This Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of Singapore.
  3. You and we irrevocably agree that the courts of Singapore shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Agreement or its subject matter or formation.
  4. These Terms, together with the Business Terms and Business Fees Page and any other terms and conditions incorporated in these documents by reference constitute the entire agreement between you and Revolut in relation to Revolut POS. For the avoidance of doubt, FAQs do not form part of our agreement with you.
  5. We may transfer and/or assign our rights and/or obligations under this agreement if we reasonably believe that this won’t have a significant effect on your rights under this agreement or if we’re required to do so under law. You cannot do this.
  6. If you have broken any terms of this agreement and we don’t exercise our rights immediately, we reserve the right to exercise our rights at a later date.
  7. If something in these terms is held to be unlawful, the rest of these terms will still apply.
  8. Third parties do not have rights under these terms under the Contracts (Rights of Third Parties) Act 2001.
  9. The following provisions of these Revolut POS Terms will continue in force on or after the termination or closure of your account and shall remain in full force and effect: Section 5. Are there any restrictions?

Annex: Authorised Third Party Services

Star (cash drawers and receipt printers)