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My physical card is not working

If your card is new, you need to activate the card before using it for transactions. To activate your Revolut card, you simply need to enter the 16 digit card number on the 'Cards' section of the Revolut app.

If your card is not new, please double-check that:

  • You have not accidentally frozen your card. You can check this in the 'Cards' tab of the app.
  • There are no security settings that have been blocking your transactions.
  • All of your card details have been entered correctly (PIN, CVC, or expiry date). You have to unblock your card if exceeding 3 incorrect tries.

If your physical card has been damaged or has worn out, you can order a replacement card. A small fee might apply and the estimated delivery date will be provided as soon as you confirm the order.

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