How can we help?

How do I make a travel insurance claim?

Claims should be made as soon as possible after the incident. All emergency medical claims are handled by our emergency assistance provider who operate a 24/7 service for medical emergencies at +65 6280 0316.

For any General Enquiries call +65 6280 0316, Mon – Fri, 09:00 – 17:30 (Singapore Time).

E-mail: sg.travelhelp@allianz.com.

For Claims Enquiries call +65 6280 0316, Mon – Fri, 09:00 – 17:30 (Singapore Time)

E-mail: sg.travelclaims@allianz.com.

For Claims Portal click here.

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