How can we help?
How do I make a travel insurance claim?
Claims should be made as soon as possible after the incident. All emergency medical claims are handled by our emergency assistance provider who operate a 24/7 service for medical emergencies at +65 6280 0316.
For any General Enquiries call +65 6280 0316, Mon – Fri, 09:00 – 17:30 (Singapore Time).
E-mail: sg.travelhelp@allianz.com.
For Claims Enquiries call +65 6280 0316, Mon – Fri, 09:00 – 17:30 (Singapore Time)
E-mail: sg.travelclaims@allianz.com.
For Claims Portal click here.
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Travel Insurance
- What makes Revolut travel insurance different?
- Are cruises covered?
- Am I eligible for Revolut travel insurance?
- How do I make a travel insurance claim?
- Who is Revolut's travel insurance provider?
- Can my companion be covered by the travel insurance?
- What is the maximum trip duration covered by Revolut travel insurance?
- What is the excess for medical claims?
- Are all countries covered under the travel insurance?
- Does my travel insurance cover emergency medical expenses due to Coronavirus?
- How do I activate my travel insurance?
- If my trip is disrupted because I catch COVID-19, will that be covered under my Revolut travel insurance?
- If I'm hospitalised overseas due to COVID-19 and this extends my trip beyond 90 days, will my medical care still be covered by my Revolut travel insurance?
- Will my Revolut travel insurance cover my medical expenses if I test positive for COVID-19 – for example, costs relating to hospitalisation or quarantine?
- How do I qualify for Revolut’s COVID-19 and pandemic travel insurance? Do I get coverage if I upgrade my plan to Premium or Metal on the same day that I’m travelling?
- If my trip starts in June 2022 and ends in July 2022, will I qualify for the pandemic and COVID-19 coverage?
- How can I view my insurance policy documents?
- I’m abroad and I need medical assistance, what should I do?