My card has been compromised/lost/stolen

Make sure to freeze your card as soon as possible so no one can access your funds through it. Next, you can order yourself a new card.

If you believe your card may have been used fraudulently, submit a chargeback form.

If you don’t have access to the business account or mobile app, you can also block your card by calling our automated phone line: +370 5 214 3608.

Found your card but it's not working? Submit a support request here to reactivate your card.