How can we help?

What is 3DS and how do I authorise payments with it?

3D Secure (3DS) is an additional authorisation for online card payments that helps fight against fraud. If a merchant requests it, you'll receive a push notification asking you to confirm if you're authorising a payment. You will have up to 5 minutes to decide.

If you didn't receive a push notification, you can launch the Revolut Business mobile app and an authorisation prompt will appear there automatically.

Note: Revolut Business has no control over which merchants require you to go through the 3D Secure process. You must be logged into a Revolut Business mobile app to complete the authorisation.

Feel free to raise a support request to check your card payments.

Related Articles