How can we help?

Why is my card not posted yet?

As soon as you place your order, we generate your card details and begin personalising your card. The entire process usually takes up to one business day. Sometimes, however, we may encounter a delay in the personalisation process. This means your card may take an additional business day before it is ready to be shipped.

This delay does not mean your card delivery will be delayed. Simply head to the 'Cards' section to stay up-to date with the status of your card delivery.

Related Articles