How can we help?

My card has been compromised/lost/stolen

Make sure to freeze your card as soon as possible so no one can access your funds through it. Next, you can order yourself a new card.

If you believe your card may have been used fraudulently, please contact us so we can help you get your money back.

If you don’t have access to the business account or mobile app, you can also block your card by calling our automated phone line: +370 5 214 3608.

Found your card but it's not working? Submit a support request here to reactivate your card.

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