I don’t have the required documents, how can I proceed?
To verify your identity, we ask you to take a photo of your physical identity document. We accept a variety of documents, depending on your nationality and the country you're signing up in. The list of accepted documents is provided on the document selection screen.
- Can I get my salary paid into my Revolut account?
- How do I transfer money to my Revolut account from another bank account?
- Guide to EUR bank transfers to your Revolut account
- Guide to GBP bank transfers to your Revolut account
- Guide to USD bank transfers to your Revolut account
- Guide to international SWIFT bank transfers to your Revolut account
- Which local account details are available for me?
- Will I be charged for an inbound transfer?
- Which currencies are supported for inbound transfers?
- When will the bank transfer reach my Revolut account?
- What if my IBAN for SEPA transfer is not accepted?
- Can I receive bank transfers in INR?
- Which countries are not supported for inbound transfers?
- What should I do if a transfer doesn't arrive to my Revolut account?
- Why has the transfer to my account been reverted?
- Where can I find my local account details?
- My top-up failed, but the refund didn’t arrive to sender's account
- I received my deposit in a different currency. What can I do?
- Issues with transfers
- How do I send money to a bank account or card?
- Where can I make a bank or card transfer to?
- Will I be charged for sending money to a bank account or card?
- What if I don't know the recipient's account details?
- What are the limits for sending money to a bank account or card?
- How fast is my outbound transfer to a bank account or card?
- Setting up a Standing Order or a Recurring Bank Transfer
- How are international bank payment fees determined?
- What recipient account details are required for transfers to Sweden?
- What is SEPA instant?
- Which cards can I send money to?
- What recipient account details are required for transfers?
- How do I edit bank or card beneficiary details?
- My outbound transfer arrived in different currency?
- Authentication for recipients
- I did not receive a tracking number for my delivery
- Why is my card not posted yet?
- Where can I get my card delivered to?
- My physical card is not working
- My disposable virtual card is not working
- My contactless card payment is not working
- I have exceeded all my PIN attempts!
- I want to change my card PIN
- What to do if my card was lost or stolen?
- My card has been compromised
- My card has been swallowed by an ATM
- My Revolut card is due to expire – what should I do?
- I've found my 'lost' card – how can I re-link it?
- What is Smart Card Updates?
- I would like a refund for my card