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Recipient has not received the money

Please double check the estimated arrival date of your transfer.

GBP transfers to a UK bank account typically take a few seconds, but can take up to 3 days if the beneficiary bank does not use faster payments.

EUR transfers to a bank account domiciled in SEPA usually take up to 2 working days.

International transfers usually take up to 5 working days to reach the recipient's account.

You should also double check the account details you entered for the transfer. If you entered the incorrect account details, please contact our support team so we can help.

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