Please go to your application, or to the Request tab, and click on the section Business Owners. You'll then have the opportunity to input the first and last names of the directors and shareholders of the company. After completing these steps, all the individuals listed will appear. By clicking on the name of each person you have the option to send an email or share a link to invite the person to complete the profile.
If the verification is not completed on the first attempt, the individual will receive an email informing that details are missing. They then have 14 days to provide the remaining details and to resubmit using the previous link sent or the email they received. If this period expires, the applicant can delete the person and add them again to immediately send a new invitation.
If the Business Owners section is no longer available during this process please contact our support team.