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When will my card personalisation be accepted?

We aim to review each design within 48 hours of submission. Each card personalisation is reviewed manually by us before reaching a decision. This means during peak times, it may take a little longer for your design to be reviewed. To make sure your personalised card design is accepted as quickly as possible, please follow our card personalisation guidelines.

Once your card personalisation has been accepted, we’ll notify you through the app.

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