How can we help?
Personal
Business
Setting up an account
Business Cards & Card payments
Sending & Receiving money
Managing my business
Merchant accounts
More
For Business Users
Merchant accounts
Refunding payments
Can I refund multiple transactions at once?
Can I partly refund a transaction?
I don’t have enough balance in my account for a refund. What should I do?
How long does it take for a refund to reach my customer?
How can I check whether a transaction has been refunded to the consumer?
Will I be charged for a refund?