How can we help?

  • Upgrading my plan
  • Verifying identity
  • Profile settings
  • Security & Personal Data
  • Invite friends to Revolut
  • For Personal Users
  • Profile & Plan

Who made the decision to close my account?

After careful consideration of all the circumstances regarding your account, our analysts made a decision about closing your account. This decision is final and there are no additional measures you can take to prevent us from executing an account closure or suspension.

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Upgrading my plan

  • Revolut Premium and Metal — What's in it for me?
  • How do I upgrade my plan?

Revolut Premium and Metal — What's in it for me?

How do I upgrade my plan?

Verifying identity

  • My Number
  • Why do I need to verify my identity?
  • How do I verify my identity?
  • What countries are supported?
  • What is the minimum age?
  • I’m unable to verify my identity
  • Why was I asked to reverify my identity?

My Number

  • What is My Number?
  • Why do I need to provide MyNumber?
  • Which My Number documents does Revolut accept?
  • What is the difference between My Number Card and My Number Notification Card?
  • How can I get a My Number document?
  • I have questions about Individual Number. Who should I contact?
  • What functions are unavailable without submitting My Number?
  • Submitting My Number after passing identity verification.

Why do I need to verify my identity?