How can we help?

  • Upgrading my plan
  • Verifying identity
  • Profile settings
  • Security & Personal Data
  • Invite friends to Revolut
  • For Personal Users
  • Profile & Plan

How do I ensure my account will not be locked again?

Your account can be temporarily restricted based on multiple factors – the details of which we cannot disclose. If your account gets locked, we will do our best to finish the required checks and reinstate your account as soon as possible.

Related Articles

Upgrading my plan

  • Revolut Premium and Metal — What's in it for me?
  • How do I upgrade my plan?

Revolut Premium and Metal — What's in it for me?

How do I upgrade my plan?

My Number

  • What is My Number?
  • Why do I need to provide MyNumber?
  • Which My Number documents does Revolut accept?
  • What is the difference between My Number Card and My Number Notification Card?
  • How can I get a My Number document?
  • I have questions about Individual Number. Who should I contact?
  • What functions are unavailable without submitting My Number?
  • Submitting My Number after passing identity verification.

Verifying identity

  • My Number
  • Why do I need to verify my identity?
  • How do I verify my identity?
  • What countries are supported?
  • What is the minimum age?
  • I’m unable to verify my identity
  • Why was I asked to reverify my identity?

Why do I need to verify my identity?