Contract Summary for 1GLOBAL eSIM Data Plans distributed through Revolut app

Contract Summary for 1GLOBAL eSIM Data Plans distributed through Revolut app

A copy of this Contract Summary is available to you here in a durable format, allowing you to download and save it for your future records.

This Contract Summary is dated 27 March 2025 and applies to eSIM Data Plans agreed from this date. You can find previous versions here.

This Contract Summary is provided by Revolut Ltd as agent on behalf of the provider 1GLOBAL Operations (Netherlands) B.V., Proostwetering 41, 3543 AC, Utrecht or its group companies (each “1GLOBAL”) depending on your country of residence. The respective 1GLOBAL entity providing the service in your country of residence is set out in 1GLOBAL’s Terms of Service. A full list of 1GLOBAL entities and addresses is available at the end of this document.

Complaints in respect of eSIM Data Plans bought through the Revolut app may be submitted via the Revolut in-app Support.

Postal address: 1GLOBAL, 109 Farringdon Road, London, EC1R 3BW, United Kingdom.

Contract summary

• It helps to make a comparison between service offers.
• Complete information about the service is provided in other documents.

Services

Prepaid eSIM Data Plan (mobile internet access) for a fixed duration of less than one month.

Speeds of the internet service and remedies

The speed will be determined by the network on which the customer is roaming, and 1GLOBAL will not limit the speed that the customer enjoys.

Mobile internet speeds can be affected by external factors which are outlined in 1GLOBAL’s Terms of Service.

In the event of any continuous or regularly recurring disruption in service you may be entitled to a price reduction or such other remedy as provided by mandatory consumer protection rules of the country where you live.

Price

The total price (incl. VAT) for your chosen eSIM Data Plan will be transparently displayed in the Revolut app prior to purchase.

We do not levy any additional charges beyond this amount. These charges are not recurring.

Duration, renewal and termination

The validity period (between 7 to 30 days) for your chosen eSIM Data Plan will be transparently displayed in the Revolut app prior to purchase.

If you have opted into auto-renew, your eSIM Data Plan will auto-renew for up to 90 days or 4 renewals (whichever comes first), if you run out of data before your plan expires.

If you’d like to cancel your Agreement, you can do so at no cost during the cooling-off period, which is 14 days of entering the Agreement without giving any reason. If you have commenced the use of the Services within 14 days of entering the Agreement (i.e. during the cooling off period), you will be taken to have explicitly requested that we provide the Services. In that case, we will provide to you a refund of the proportionate value of the unused Services (where less than 500MB usage) if you terminate the Services within that 14-day period. For more information on your cancellation and refund rights, please refer to Data Plans with eSIM - General Conditions of Sale (1GLOBAL) available here.

Accessibility for End-Users with Disabilities

Revolut adheres to the Web Content Accessibility Guidelines (WCAG) to ensure proper colour contrast, text readability and navigability. Its components are built with accessibility in mind, supporting screen readers, keyboard navigation and scalable typography. It continuously refines our designs based on feedback to improve accessibility and usability.

More information can be found in 1GLOBAL’s Accessibility Statement.

Other information

Provision of this Contract Summary does not mean that you are obliged to enter into a contract with 1GLOBAL.

Contact Details:

Post: 1GLOBAL, 109 Farringdon Road, London, EC1R 3BW, United Kingdom;

Email: [email protected]

Telephone/contact

• Telephone: +44 (0)20 3318 0742. These calls will be at the operator's standard rate.
• Toll-free contact number for Irish customers: +353 1800 817 696

Full details of additional 1GLOBAL group companies below: