Ireland

How to make a complaint

If you have a complaint, the best way is to contact us is via the in-app chat.

Alternatively, you can submit a complaint form or contact the Complaints team via this address.

If you want to make a complaint related to Revolut's trading product, please click here.

For any other enquiries please visit this page or contact us via the in-app chat.

Once we have received your complaint we will acknowledge this via email. We will then investigate all the details of your complaint, and issue our response within a couple of days, but this can take up to 15 business days. If you are not happy with our resolution you can refer your complaint to the Financial Ombudsman Service.