How can we help?

Issues with pending outbound transfers

What exactly is happening?
Some local outbound transfers might stay in ‘Pending’ for longer than usual, which means that they are going to be processed with a delay.

  • I submitted a transfer but it’s still shown as ‘Pending’

Ok, so what should I expect?
We’re already working hard on a solution, and will keep you updated. You can check the status of a transfer at any time by tapping on it. In the meantime, check our official System Status page for updates. Sorry for the trouble, and thanks for your patience.

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