How can we help?

I did not receive any communication from Revolut about my repayments, why?

We want to make sure you don’t forget about the repayments, so 3 days from the due date, we’ll start to send you some reminders. Those reminders are sent via push notifications, in-app messages, SMS or e-mails. We’ll send reminders just to make sure you’re aware of upcoming or overdue repayments.

Make sure your personal details are always updated. This includes your e-mail and it’s important to do so as it’s a communication channel we have with you. You can always change it in the app or reach out to us on chat, so we can help you with it. Let us know if you’re still having trouble with receiving e-mails regarding this matter, and we’ll take a closer look.

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