How can we help?
For Business Users
I don't recognise a payment from my account
Why do I see an extra £1/€1/$1 charge on my statement?
I have been charged more than once for the same transaction
I would like a refund for something I bought
Refund is not showing up in my statement
What is the exchange rate for card payments?
Why has my card payment been declined?
Why is my card payment still pending?