How can we help?

I have exceeded all my PIN tries

If you enter the wrong PIN for your card three times, then we temporarily block your card as a security measure. You can unblock it via the mobile app, by tapping on the card and then "Unblock PIN/CVC".

If you’ve forgotten your PIN, you can send yourself a reminder via SMS or email in the Cards tab. Tap on your card, open the Settings tab, and send yourself a quick reminder."

Related Articles