Data Privacy Information for Revolut Junior

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Let’s talk about your data!

We are Revolut Payments UAB and our address is Konstitucijos ave. 21B, Vilnius, LT - 08130, Lithuania. We are in charge of Revolut Junior in Lithuania.

Revolut Junior is a great way to pay for things and learn how to use money.

Your parent or a guardian who looks after you opened a Revolut Junior account for you.

You’ll soon receive your Revolut Junior card. Your parent or guardian will have put money on your card so you can use it to pay for things.

Before you start using your Revolut Junior account, we need to talk about how we use information about you (your data).

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What is your ‘data’?

Data is information that we have about you. It includes things like your name, date of birth, how the person who opened your account knows you (whether they are your mum, dad or guardian) and your email address. These are just a few examples of what your data is. There are many other types of data that we do not use. For example, if you have a mobile phone, we do not ask you to give us your phone number.

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When you use your account, we get more information about you. Here are some examples.

  • When you use your card to pay for things, we collect information including the date, where you are and the amount you spend.
  • We use ‘cookies’ to understand how people use our website. We like to know who uses our website and how we can make it better. For more information about cookies, check out our Revolut cookies policy. If the law says you are old enough to make this decision without any help from your parent or guardian, we need your permission to use cookies. If you are not old enough yet, we need your parent or guardian's permission. Depending on the country where you live, we might need your permission as well as your parent or guardian’s permission.

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Sometimes, we’ll ask your parent or guardian for documents so we can be sure who you are. This could be your passport, ID card or birth certificate. We will also have any other information you or they decide to give us, such as your photo or a username that you choose for your account.

If you ever have a question about how we use your data, you can email us at dpo-junior@revolut.com. If you have any other questions, your parent or guardian should get in touch with us.

When you email us, we’ll ask you some questions so we can make sure it’s you emailing us and not somebody else.

You should always be careful about what you write in any emails. Don’t tell us anything more than you need to give us, or give us any information that could be used in a bad way by somebody else. If we need you to tell us something, we’ll ask you for it.

You can trust us to look after your data. There are laws that make sure we protect it and can’t use it for anything that is bad for you.

Why protecting your data is so important

It can be a bit hard to understand how important data is and why you need to be able to protect and control it.
Your parent or guardian opened your Revolut Junior account for you and they can check how you use your account, what you’re spending your money on and how much money is in your account (so they know when to top it up). This means that your parent or guardian can see your data. We can also see your data because we need to use it to run your account. 
We do not want other people or companies to see your data if you do not want them to.

Think about something that means a lot to you – maybe it’s your favourite toy or your mobile phone. You wouldn’t want someone to use it if you didn’t say they could. If you let someone use it, you’d want to know what they are using it for, that they are looking after it, and that they’ll tell you if something happens to it. You’d also want them to ask you before they let someone else use it, and to give it back to you if you ask for it. We treat your data as being that important to you.

Why we can use your data

There are a lot of laws about data. These laws say that we can only use your data if we have a good reason. So, here are our reasons for using your data.

  • When your parent or guardian opened the Revolut Junior account for you, they gave us your data. We need this data to be able to set up your Revolut Junior account.
  • We need to use your data to let you use your account. We can only let you use your account if we have your data.
  • The law tells us we need to collect and store some of your data.
  • We use your data to work out how to make Revolut Junior better. We only do this if it is fair to you and will not cause you problems.

We will look after your data properly. We’ll always tell you if we need to use your data for any other reason.

What we use your data for

We use your data so we can do the following.

  • Allow you to use your card to pay for the things you buy.
  • Make sure it is you using the account (we will use your name, birthday and, sometimes, other information like your passport).
  • Make sure we give you important news and other information you need to know about.
  • Send you a welcome pack and information like tips on how to use your account to save money.
  • Protect your account (for example, by making sure you are at the same place as your card is being used, as we explained earlier).
  • Reply when you, your parent or your guardian contacts us, or answer any questions you ask us.
  • Find out what you like and don’t like about Revolut Junior so we can make it better for you.
  • Make sure we don’t break the law. To do this, we’ll share information with the police or other important people when we need to. They will investigate when something has gone wrong and make sure we’re doing everything right to protect you.

We won’t do anything that we’re not allowed to with your data

We will always be honest with you about how we use your data. We’ll tell you why we use it. For example, we need your name so we can print it on your card, and we need your address so we can send you your card.

We hope you now understand what we do with your data. If we ever want to do something new with your data we’ll ask your parent or guardian if it is okay. Depending on the country where you live, we might ask you if it’s okay as well. If the law says that you can make decisions without any help from your parent or guardian, we will just ask you if it is okay.

Sharing your data

We sometimes need to share your data with other people or companies. Here are some examples.

  • If another company buys our company, we’ll give them your data because they will be the one that lets you use your account. If this was going to happen, we would tell you.
  • We share your data with other companies that help us run, and let you use, your account. We only work with companies that we trust to protect your data. For example, we share your name with our card maker so they can make your Revolut card. We’ll share your address with another company that will deliver your card to you. These companies will use your data only for these reasons.
  • We share your data with people who help us run our business (like lawyers and accountants who help us to make sure we’re following the law and doing things right).
  • We share your data with official people who keep an eye on what we do to make sure we are looking after you properly. There are laws that make us do this.

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We only share your data with other companies and people when we know they protect it in the same way that we do.

This is the same as your friend asking you if their friend can use your favourite toy or your mobile phone. They shouldn’t let their friend use it if they do not trust them.

It is important that you know where we send your data. We will send it to people and companies that are in this country or another country in Europe.

Sometimes, we will need to send your data outside Europe so you can use your account. We’ll always tell you when we need to do this. We’ll also make sure your data is protected in the same way as it is protected in Europe.

We will keep your data safe and tell you if something goes wrong

We’ll look after your data in the same way that you’d expect your friend to look after something that you let them use. On our website we have a privacy policy that explains how we keep your data safe.

We do things to make sure that other people can’t see your data without your permission. We work hard to protect your data. It is one of the most important things we do. Only you should know your Revolut Junior password. Make sure that nobody else knows it. Check that no one can see your password when you type it.

We will do our best to protect your data. We’ll always do what the law says we must do to keep your data safe. Unfortunately, even where we do our best, information on the internet can never be totally safe. We cannot promise that your data will always be safe. If someone breaks into our office, our computers or our databases and gets hold of your data, we will let you or your parent or guardian know as soon as possible. We’ll always do our best to help you with any problems.

Know your rights

The law says you can ask us lots of things about your data.

  • You can ask to see your data.
  • You can ask us to correct your data. If you think we’ve got any of it wrong, we can fix it.
  • You can ask us to stop using your data for certain reasons or ‘object’ to us using it (tell us that you really disagree with it). Even if you said it was okay for us to use your data in a certain way, if you change your mind just let us know. We’ll let you know if we can stop using it. We’ll make sure we keep a note of your concerns even if we can’t stop using your data for the reason you asked.
  • You can ask us to destroy your data. We’ll do this as long as the law says we can.
  • You can ask us for a copy of your data.
  • You can ask us to stop using computers to make decisions about you. Sometimes a company can use a computer to make automatic decisions. You can ask us to make sure that a human is in charge of making important decisions about you.

If you ask us to do something that means we would have to stop letting you use your account, we will let your parent or guardian know. We’ll also let your parent or guardian know if you ask us for a copy of your data. This is because we may have no way of sending your data straight to you.

It is really important that you can ask us to do the things shown above, but sometimes other things are more important. For example, if you ask us to destroy all of your data, we can’t do that straight away. We must keep some of your data for six years from when you ask us to destroy it. This is because there are laws that tell us we have to do this to keep you safe. We will always explain to you if something like this happens. We’ll never try to hide what we do with your data.

How long we can keep your data for

We need to keep your data while you have a Revolut Junior account.

We may need to keep your data for longer if the law says we have to. So even if you ask us to destroy your data, we may not be able to do that straight away.

If you close your account, we’ll keep your data for up to six years. We may need to keep it even longer if we need to use it in a court case because some person or company says that we have broken the law but we don’t think we have.

What to do if you have any questions or want to know more

Get in touch!

If you have any questions about your data, email us at dpo-junior@revolut.com. Your parent or guardian can also get in touch with us about your account.

If you are unhappy with how we use your data, or you have a complaint that you don’t think we have answered properly, you (or your parent or guardian) can contact the State Data Protection Inspectorate (VDAI) in Lithuania, through the website at https://vdai.lrv.lt. The VDAI can tell us what to do if we do something wrong, and they can make sure we look after your data properly.