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Why was my Direct Debit declined?

There can be a few reasons. Usually, it’s because you don’t have enough money associated to the currency pocket from which the Direct Debit was set from (ex: for a GBP Direct Debit, you have to have enough funds on the GBP currency pocket whose details you provided to the merchant to set it up). If you have enough money in your account and your Direct Debit is still failing, contact our support team, and we’ll be happy to help.

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