Fees

Revolut Bank UAB branch in France Personal Fees (all plans)

This page consists of 4 Parts:

Part I: Revolut Bank UAB branch in France Personal Fees - Standard.

Part II: Revolut Bank UAB branch in France Personal Fees - Plus.

Part III: Revolut Bank UAB branch in France Personal Fees - Premium.

Part IV: Revolut Bank UAB branch in France Personal Fees - Metal.


Part I

Revolut Bank UAB branch in France Personal Fees - Standard

This version of our terms will apply from 8 July 2022. If you would like to see the terms that apply until 8 July 2022, please click here.


To view this in the regulator's standardised format please click here.

A glossary of the terms used in this document is available free of charge.


Standard extract of fees

National list of the most representative services linked to a payment account. The fees below are excluding bundled services (package) and excluding promotions or specific fees applied to part of our customers.


Subscription to remote banking services (internet, telephone, SMS, etc.):

  • Free.
  • Excluding the cost of the Internet service provider

Subscription to products offering SMS alerts on the account situation:

  • Free

Managing the account:

  • Free

Provision of a debit card (systematic authorization payment card):

  • Free.
  • Delivery fees apply

Cash withdrawal (in the event of a withdrawal in euros in the euro zone from an ATM of another bank with an international payment card):

  • Free: up to 5 withdrawals or 200 € per month (whichever occurs first) with a Standard account, fees apply thereafter.
  • This fee is 2% of the withdrawal, subject to a minimum fee of 1€ per withdrawal.

Transfer (in the case of an occasional SEPA transfer:

  • Free

Direct debit (costs per payment of a SEPA direct debit):

  • Free

Direct debit (costs for setting up a direct debit mandate SEPA):

  • Free

Intervention commission:

  • Free


Opening, operating and monitoring your account

Opening an account:

  • Free

Closing an account:

  • Free

Monthly electronic account statement:

  • Free

Managing the account:

  • Free

Annual fees statement:

  • Free

Provision of an IBAN:

  • Free


Remote banking

Subscription to remote banking services: internet, telephone, mobile phone, SMS, etc.:

  • Free
  • Excluding the cost of the Internet service provider

Costs for using remote banking services: internet, telephone, mobile phone, SMS, etc.:

  • Free

Subscription to products offering sms alerts on the account situation:

  • Free


Your means of payment and transactions


Card

Provision of a debit card (debit card systematic authorization payment):

  • Free
  • Delivery fees apply

Provision of ephemeral virtual payment cards:

  • Free

Cash withdrawal (in the event of a withdrawal in euros in the euro zone from an ATM of another bank with an international payment card):

  • Free
  • Limits apply depending on the bundled service offer to which you have subscribed

Payment by card in euros:

  • Free

Payment by card in a currency other than the euro:

  • Free
  • A foreign exchange commission fee may apply


Transfers

Issuance of a SEPA transfer (in the case of an occasional SEPA transfer):

  • Free

Issuance of a SEPA transfer (in the case of a permanent SEPA transfer):

  • Free

Issuance of a non-SEPA transfer (international transfer outside the SEPA zone):

  • Standard and Plus Accounts

Fees will be calculated in real time and will be presented to you in the app before you make the payment.

You can also see our live fees here. The exact fee will depend on what currency you are sending and where you are sending it to but our maximum fees are capped.

  • Premium Account:

Fees will be calculated in real time and will be presented to you in the app before you make the payment.

You can see our live fees for international payments here. You will receive a 20% discount on the fee for any international payments you make, regardless of the number of international payments that you make. The 20% discount on the fee will be calculated for each international payment you make. The fee (including the discount) will be calculated in real time and shown to you in the app before you make the payment.The exact fee will depend on what currency you are sending and where you are sending it to, but our maximum fees are capped.

  • Metal Account:

Fees will be calculated in real time and will be presented to you in the app before you make the payment.

You can see our live fees for international payments here.

You will receive a 40% discount on the fee for any international payments you make, regardless of the number of international payments that you make. The 40% discount on the fee will be calculated for each international payment you make. The fee (including the discount) will be calculated in real time and shown to you in the app before you make the payment. The exact fee will depend on what currency you are sending and where you are sending it to but our maximum fees are capped.

Card transfers:

  • A fee applies for card transfers.
  • This means payment directed to a supported non-Revolut card number, made using the Revolut app. This fee will be calculated in real time and shown to you in the app before you confirm the payment. The exact fee will depend on the transaction itself (for example, on how much you are sending and where to). You can also see our live fees here.


Direct debits

Direct debit (fee per payment of a SEPA direct debit):

  • Free

Direct debit (fee to implement a SEPA direct debit mandate):

  • Free


Change

Foreign exchange commission:

  • Fees may apply.
  • If a fee applies, it will be shown to you separately in the app, along with the total cost, before you make an exchange.
  • Whenever you make a money currency exchange using Revolut, we use our simple and transparent pricing formula of rate + fee (if one applies) = total cost.
  • The fee we charge (if one applies) is a single fee for money currency conversions. This is a variable fee, which means it changes depending on the parameters of your exchange (like what you are exchanging and when). You can see what this fee is, and how it is made up, in the app. It covers the following things:
  1. Exchanging an uncommon currency. This covers the costs and risks to us of dealing in less common or restricted currencies.
  2. Exchanging when the market is closed. This covers the uncertainty of making an exchange while the market is closed (which is why our fee can be smaller during business hours).
  • Standard, Plus, Premium and Metal Accounts allow you to make at least €1,000 of exchange per month without an exchange fair usage fee. After that, an additional exchange fair usage fee of 0.5% applies for Standard and Plus Accounts.


Bundled service offers


Standard Account

Contribution to the bundled service offer:

  • Free

Provision of a debit card (international payment card with systematic authorization and immediate debit),

Unlimited SEPA transfers,

Unlimited SEPA direct debits,

Cash withdrawals up to 5 withdrawals or 200 € per rolling month (whichever occurs first), then charges apply,

Revolut Junior: 1 account and 1 prepaid card usable by your child

Unlimited ephemeral virtual payment cards:

  • Free
  • Cash withdrawals exceeding the limits opposite are subject to a fee corresponding to 2% of the withdrawal, subject to a minimum fee of €1 per withdrawal.


Plus Account

Contribution to the bundled service offer:

  • Monthly payments: 2.99 €
  • Total annual cost in case of monthly payments: 35.88 €

OR

  • Annual payment: 29.99 €

Provision of a debit card (international payment card with systematic authorization with immediate debit),

Unlimited SEPA transfers,

SEPA direct debits,

Cash withdrawals up to 200 € per rolling month, fees then apply,

Revolut Junior: up to 2 accounts and prepaid cards usable by your children (one account and one card usable per child),

Unlimited ephemeral virtual payment cards:

  • Free
  • Cash withdrawals exceeding the limits opposite are subject to fees corresponding to 2% of the withdrawal, subject to a minimum fee of €1 per withdrawal.


Premium Account

Contribution to the bundled service offer:

  • Monthly payments: 7.99 €
  • Total annual cost in case of monthly payments: 95.88 €

OR

  • Annual payment: 82 €

Provision of a debit card (international payment card with systematic authorization with immediate debit),

Unlimited SEPA transfers,

SEPA direct debits,

International transfers,

Cash withdrawals up to 400 € per rolling month, fees apply thereafter,

Revolut Junior: up to 2 accounts and prepaid cards usable by your children (one account and one card usable per child),

Unlimited ephemeral virtual payment cards:

  • Free
  • Cash withdrawals exceeding the limits opposite are subject to fees corresponding to 2% of the withdrawal, subject to a minimum fee of €1 per withdrawal.
  • International transfers are subject to a fee (see Issuance of non SEPA transfer above).


Metal account

Contribution to the bundled service offer:

  • Monthly payments: 13.99 €
  • Cost annual total in the event of monthly payments: 167.88 €

OR

  • Annual payment: 135 €

Supply of a debit card (international payment card with systematic authorization with immediate debit),

Unlimited SEPA transfers,

SEPA direct debits,

International transfers,

Cash withdrawals up to 800 € per rolling month, fees apply thereafter,

Revolut Junior: up to 5 accounts and prepaid cards usable by your children (one account and one card usable per child),

Unlimited ephemeral virtual payment cards:

  • Free
  • Cash withdrawals exceeding the limits opposite are subject to fees corresponding to 2% of the withdrawal, subject to a minimum fee of €1 per withdrawal
  • International transfers are subject to a fee (see Issuance of non SEPA transfer above).


Basic banking services

If you are eligible for basic banking services within the framework of the exercise of the basic account features you benefit from all the services of our Standard account under the financial conditions of this document:

  • Free


Offer for customers in a situation of financial fragility

If you are in a situation of financial vulnerability, you benefit from all the services of our Standard account under the financial conditions of this document:

  • Free


Irregularities and incidents


Intervention commission

Intervention commission:

  • Free


Specific operations

Costs for administrative seizure to third party holder:

  • Free

Costs for seizure:

  • Free

Costs of opposition (blocking) of the card by the bank:

  • Free


Payments

Costs of information letter in case of unauthorized negative balance:

  • Free

Fees for non-execution of a one-time transfer for lack of funds:

  • Free

Fees for non-execution of a permanent transfer for lack of funds:

  • Free

Fees for occasional incomplete transfer:

  • Free

Charges for rejection of direct debit for lack of provision:

  • Free


Resolve a dispute


If you want to talk to someone about a problem you're concerned about, please contact us through the Revolut app. We can usually fix issues quickly through the app. If you wish to submit a complaint to us, you can use our online form or you can email us at formalcomplaints@revolut.com.


If your complaint relates to a payment service provided by our French branch, our final response to your complaint, or a letter explaining why the final response has not been finalized, will be provided to you within 15 working days of the filing of your complaint, and in exceptional circumstances, within 35 working days (and we will let you know if this is the case).


If your complaint relates to a service provided by our French branch which is not a payment service, our final response will be provided to you within two months from the date of receipt of the complaint. In the event of special circumstances, if the deadlines to which we have committed cannot be kept, we will keep you informed of the progress of the processing of your complaint.


If the answer that was brought to you by our complaints team did not lead to a solution that suits you or if you did not receive any answer within 35 days, you can contact, free of charge, the Ombudsman of the “Association Française des Sociétés Financières” ("ASF").


The Ombudsman can be contacted by any client who is a natural person and does not act for his professional needs. He will respond to you independently and fairly in accordance with the mediation charter available on his website.


The Ombudsman can be contacted online via the dedicated site or by post to the address below:

Monsieur le Médiateur de l’ASF

75854 PARIS CEDEX 17


To find out more about the mediator, go to the dedicated site.


To view this in the regulator's standardised format please click here.

A glossary of the terms used in this document is available free of charge.


Part II

Revolut Bank UAB branch in France Personal Fees - Plus

This version of our terms will apply from 8 July 2022. If you would like to see the terms that apply until 8 July 2022, please click here.


To view this in the regulator's standardised format please click here.

A glossary of the terms used in this document is available free of charge.


Standard extract of fees

National list of the most representative services linked to a payment account. The fees below are excluding bundled services (package) and excluding promotions or specific fees applied to part of our customers.


Subscription to remote banking services (internet, telephone, SMS, etc.):

  • Free.
  • Excluding the cost of the Internet service provider

Subscription to products offering SMS alerts on the account situation:

  • Free

Managing the account:

  • Free

Provision of a debit card (systematic authorization payment card):

  • Free.
  • Delivery fees apply

Cash withdrawal (in the event of a withdrawal in euros in the euro zone from an ATM of another bank with an international payment card):

  • Free: up to 5 withdrawals or 200 € per month (whichever occurs first) with a Standard account, fees apply thereafter.
  • This fee is 2% of the withdrawal, subject to a minimum fee of 1€ per withdrawal.

Transfer (in the case of an occasional SEPA transfer:

  • Free

Direct debit (costs per payment of a SEPA direct debit):

  • Free

Direct debit (costs for setting up a direct debit mandate SEPA):

  • Free

Intervention commission:

  • Free


Opening, operating and monitoring your account

Opening an account:

  • Free

Closing an account:

  • Free

Monthly electronic account statement:

  • Free

Managing the account:

  • Free

Annual fees statement:

  • Free

Provision of an IBAN:

  • Free


Remote banking

Subscription to remote banking services: internet, telephone, mobile phone, SMS, etc.:

  • Free
  • Excluding the cost of the Internet service provider

Costs for using remote banking services: internet, telephone, mobile phone, SMS, etc.:

  • Free

Subscription to products offering sms alerts on the account situation:

  • Free


Your means of payment and transactions


Card

Provision of a debit card (debit card systematic authorization payment):

  • Free
  • Delivery fees apply

Provision of ephemeral virtual payment cards:

  • Free

Cash withdrawal (in the event of a withdrawal in euros in the euro zone from an ATM of another bank with an international payment card):

  • Free
  • Limits apply depending on the bundled service offer to which you have subscribed

Payment by card in euros:

  • Free

Payment by card in a currency other than the euro:

  • Free
  • A foreign exchange commission fee may apply


Transfers

Issuance of a SEPA transfer (in the case of an occasional SEPA transfer):

  • Free

Issuance of a SEPA transfer (in the case of a permanent SEPA transfer):

  • Free

Issuance of a non-SEPA transfer (international transfer outside the SEPA zone):

  • Standard and Plus Accounts

Fees will be calculated in real time and will be presented to you in the app before you make the payment.

You can also see our live fees here. The exact fee will depend on what currency you are sending and where you are sending it to but our maximum fees are capped.

  • Premium Account:

Fees will be calculated in real time and will be presented to you in the app before you make the payment.

You can see our live fees for international payments here. You will receive a 20% discount on the fee for any international payments you make, regardless of the number of international payments that you make. The 20% discount on the fee will be calculated for each international payment you make. The fee (including the discount) will be calculated in real time and shown to you in the app before you make the payment.The exact fee will depend on what currency you are sending and where you are sending it to, but our maximum fees are capped.

  • Metal Account:

Fees will be calculated in real time and will be presented to you in the app before you make the payment.

You can see our live fees for international payments here.

You will receive a 40% discount on the fee for any international payments you make, regardless of the number of international payments that you make. The 40% discount on the fee will be calculated for each international payment you make. The fee (including the discount) will be calculated in real time and shown to you in the app before you make the payment. The exact fee will depend on what currency you are sending and where you are sending it to but our maximum fees are capped.

Card transfers:

  • A fee applies for card transfers.
  • This means payment directed to a supported non-Revolut card number, made using the Revolut app. This fee will be calculated in real time and shown to you in the app before you confirm the payment. The exact fee will depend on the transaction itself (for example, on how much you are sending and where to). You can also see our live fees here.


Direct debits

Direct debit (fee per payment of a SEPA direct debit):

  • Free

Direct debit (fee to implement a SEPA direct debit mandate):

  • Free


Change

Foreign exchange commission:

  • Fees may apply.
  • If a fee applies, it will be shown to you separately in the app, along with the total cost, before you make an exchange.
  • Whenever you make a money currency exchange using Revolut, we use our simple and transparent pricing formula of rate + fee (if one applies) = total cost.
  • The fee we charge (if one applies) is a single fee for money currency conversions. This is a variable fee, which means it changes depending on the parameters of your exchange (like what you are exchanging and when). You can see what this fee is, and how it is made up, in the app. It covers the following things:
  1. Exchanging an uncommon currency. This covers the costs and risks to us of dealing in less common or restricted currencies.
  2. Exchanging when the market is closed. This covers the uncertainty of making an exchange while the market is closed (which is why our fee can be smaller during business hours).
  • Standard, Plus, Premium and Metal Accounts allow you to make at least €1,000 of exchange per month without an exchange fair usage fee. After that, an additional exchange fair usage fee of 0.5% applies for Standard and Plus Accounts.


Bundled service offers


Standard Account

Contribution to the bundled service offer:

  • Free

Provision of a debit card (international payment card with systematic authorization and immediate debit),

Unlimited SEPA transfers,

Unlimited SEPA direct debits,

Cash withdrawals up to 5 withdrawals or 200 € per rolling month (whichever occurs first), then charges apply,

Revolut Junior: 1 account and 1 prepaid card usable by your child

Unlimited ephemeral virtual payment cards:

  • Free
  • Cash withdrawals exceeding the limits opposite are subject to a fee corresponding to 2% of the withdrawal, subject to a minimum fee of €1 per withdrawal.


Plus Account

Contribution to the bundled service offer:

  • Monthly payments: 2.99 €
  • Total annual cost in case of monthly payments: 35.88 €

OR

  • Annual payment: 29.99 €

Provision of a debit card (international payment card with systematic authorization with immediate debit),

Unlimited SEPA transfers,

SEPA direct debits,

Cash withdrawals up to 200 € per rolling month, fees then apply,

Revolut Junior: up to 2 accounts and prepaid cards usable by your children (one account and one card usable per child),

Unlimited ephemeral virtual payment cards:

  • Free
  • Cash withdrawals exceeding the limits opposite are subject to fees corresponding to 2% of the withdrawal, subject to a minimum fee of €1 per withdrawal.


Premium Account

Contribution to the bundled service offer:

  • Monthly payments: 7.99 €
  • Total annual cost in case of monthly payments: 95.88 €

OR

  • Annual payment: 82 €

Provision of a debit card (international payment card with systematic authorization with immediate debit),

Unlimited SEPA transfers,

SEPA direct debits,

International transfers,

Cash withdrawals up to 400 € per rolling month, fees apply thereafter,

Revolut Junior: up to 2 accounts and prepaid cards usable by your children (one account and one card usable per child),

Unlimited ephemeral virtual payment cards:

  • Free
  • Cash withdrawals exceeding the limits opposite are subject to fees corresponding to 2% of the withdrawal, subject to a minimum fee of €1 per withdrawal.
  • International transfers are subject to a fee (see Issuance of non SEPA transfer above).


Metal account

Contribution to the bundled service offer:

  • Monthly payments: 13.99 €
  • Cost annual total in the event of monthly payments: 167.88 €

OR

  • Annual payment: 135 €

Supply of a debit card (international payment card with systematic authorization with immediate debit),

Unlimited SEPA transfers,

SEPA direct debits,

International transfers,

Cash withdrawals up to 800 € per rolling month, fees apply thereafter,

Revolut Junior: up to 5 accounts and prepaid cards usable by your children (one account and one card usable per child),

Unlimited ephemeral virtual payment cards:

  • Free
  • Cash withdrawals exceeding the limits opposite are subject to fees corresponding to 2% of the withdrawal, subject to a minimum fee of €1 per withdrawal
  • International transfers are subject to a fee (see Issuance of non SEPA transfer above).


Basic banking services

If you are eligible for basic banking services within the framework of the exercise of the basic account features you benefit from all the services of our Standard account under the financial conditions of this document:

  • Free


Offer for customers in a situation of financial fragility

If you are in a situation of financial vulnerability, you benefit from all the services of our Standard account under the financial conditions of this document:

  • Free


Irregularities and incidents


Intervention commision

Intervention commission:

  • Free


Specific operations

Costs for administrative seizure to third party holder:

  • Free

Costs for seizure:

  • Free

Costs of opposition (blocking) of the card by the bank:

  • Free


Payments

Costs of information letter in case of unauthorized negative balance:

  • Free

Fees for non-execution of a one-time transfer for lack of funds:

  • Free

Fees for non-execution of a permanent transfer for lack of funds:

  • Free

Fees for occasional incomplete transfer:

  • Free

Charges for rejection of direct debit for lack of provision:

  • Free


Resolve a dispute


If you want to talk to someone about a problem you're concerned about, please contact us through the Revolut app. We can usually fix issues quickly through the app. If you wish to submit a complaint to us, you can use our online form or you can email us at formalcomplaints@revolut.com.


If your complaint relates to a payment service provided by our French branch, our final response to your complaint, or a letter explaining why the final response has not been finalized, will be provided to you within 15 working days of the filing of your complaint, and in exceptional circumstances, within 35 working days (and we will let you know if this is the case).


If your complaint relates to a service provided by our French branch which is not a payment service, our final response will be provided to you within two months from the date of receipt of the complaint. In the event of special circumstances, if the deadlines to which we have committed cannot be kept, we will keep you informed of the progress of the processing of your complaint.


If the answer that was brought to you by our complaints team did not lead to a solution that suits you or if you did not receive any answer within 35 days, you can contact, free of charge, the Ombudsman of the “Association Française des Sociétés Financières” ("ASF").


The Ombudsman can be contacted by any client who is a natural person and does not act for his professional needs. He will respond to you independently and fairly in accordance with the mediation charter available on his website.


The Ombudsman can be contacted online via the dedicated site or by post to the address below:

Monsieur le Médiateur de l’ASF

75854 PARIS CEDEX 17


To find out more about the mediator, go to the dedicated site.

Part IV

Revolut Bank UAB branch in France Personal Fees (Metal)

This version of our terms will apply from 8 July 2022. If you would like to see the terms that apply until 8 July 2022, please click here.


To view this in the regulator's standardised format please click here.

A glossary of the terms used in this document is available free of charge.


Standard extract of fees

National list of the most representative services linked to a payment account. The fees below are excluding bundled services (package) and excluding promotions or specific fees applied to part of our customers.


Subscription to remote banking services (internet, telephone, SMS, etc.):

  • Free.
  • Excluding the cost of the Internet service provider

Subscription to products offering SMS alerts on the account situation:

  • Free

Managing the account:

  • Free

Provision of a debit card (systematic authorization payment card):

  • Free.
  • Delivery fees apply

Cash withdrawal (in the event of a withdrawal in euros in the euro zone from an ATM of another bank with an international payment card):

  • Free: up to 5 withdrawals or 200 € per month (whichever occurs first) with a Standard account, fees apply thereafter.
  • This fee is 2% of the withdrawal, subject to a minimum fee of 1€ per withdrawal.

Transfer (in the case of an occasional SEPA transfer:

  • Free

Direct debit (costs per payment of a SEPA direct debit):

  • Free

Direct debit (costs for setting up a direct debit mandate SEPA):

  • Free

Intervention commission:

  • Free


Opening, operating and monitoring your account

Opening an account:

  • Free

Closing an account:

  • Free

Monthly electronic account statement:

  • Free

Managing the account:

  • Free

Annual fees statement:

  • Free

Provision of an IBAN:

  • Free


Remote banking

Subscription to remote banking services: internet, telephone, mobile phone, SMS, etc.:

  • Free
  • Excluding the cost of the Internet service provider

Costs for using remote banking services: internet, telephone, mobile phone, SMS, etc.:

  • Free

Subscription to products offering sms alerts on the account situation:

  • Free


Your means of payment and transactions


Card

Provision of a debit card (debit card systematic authorization payment):

  • Free
  • Delivery fees apply

Provision of ephemeral virtual payment cards:

  • Free

Cash withdrawal (in the event of a withdrawal in euros in the euro zone from an ATM of another bank with an international payment card):

  • Free
  • Limits apply depending on the bundled service offer to which you have subscribed

Payment by card in euros:

  • Free

Payment by card in a currency other than the euro:

  • Free
  • A foreign exchange commission fee may apply


Transfers

Issuance of a SEPA transfer (in the case of an occasional SEPA transfer):

  • Free

Issuance of a SEPA transfer (in the case of a permanent SEPA transfer):

  • Free

Issuance of a non-SEPA transfer (international transfer outside the SEPA zone):

  • Standard and Plus Accounts

Fees will be calculated in real time and will be presented to you in the app before you make the payment.

You can also see our live fees here. The exact fee will depend on what currency you are sending and where you are sending it to but our maximum fees are capped.

  • Premium Account:

Fees will be calculated in real time and will be presented to you in the app before you make the payment.

You can see our live fees for international payments here. You will receive a 20% discount on the fee for any international payments you make, regardless of the number of international payments that you make. The 20% discount on the fee will be calculated for each international payment you make. The fee (including the discount) will be calculated in real time and shown to you in the app before you make the payment.The exact fee will depend on what currency you are sending and where you are sending it to, but our maximum fees are capped.

  • Metal Account:

Fees will be calculated in real time and will be presented to you in the app before you make the payment.

You can see our live fees for international payments here.

You will receive a 40% discount on the fee for any international payments you make, regardless of the number of international payments that you make. The 40% discount on the fee will be calculated for each international payment you make. The fee (including the discount) will be calculated in real time and shown to you in the app before you make the payment. The exact fee will depend on what currency you are sending and where you are sending it to but our maximum fees are capped.

Card transfers:

  • A fee applies for card transfers.
  • This means payment directed to a supported non-Revolut card number, made using the Revolut app. This fee will be calculated in real time and shown to you in the app before you confirm the payment. The exact fee will depend on the transaction itself (for example, on how much you are sending and where to). You can also see our live fees here.


Direct debits

Direct debit (fee per payment of a SEPA direct debit):

  • Free

Direct debit (fee to implement a SEPA direct debit mandate):

  • Free


Change

Foreign exchange commission:

  • Fees may apply.
  • If a fee applies, it will be shown to you separately in the app, along with the total cost, before you make an exchange.
  • Whenever you make a money currency exchange using Revolut, we use our simple and transparent pricing formula of rate + fee (if one applies) = total cost.
  • The fee we charge (if one applies) is a single fee for money currency conversions. This is a variable fee, which means it changes depending on the parameters of your exchange (like what you are exchanging and when). You can see what this fee is, and how it is made up, in the app. It covers the following things:
  1. Exchanging an uncommon currency. This covers the costs and risks to us of dealing in less common or restricted currencies.
  2. Exchanging when the market is closed. This covers the uncertainty of making an exchange while the market is closed (which is why our fee can be smaller during business hours).
  • Standard, Plus, Premium and Metal Accounts allow you to make at least €1,000 of exchange per month without an exchange fair usage fee. After that, an additional exchange fair usage fee of 0.5% applies for Standard and Plus Accounts.


Bundled service offers


Standard Account

Contribution to the bundled service offer:

  • Free

Provision of a debit card (international payment card with systematic authorization and immediate debit),

Unlimited SEPA transfers,

Unlimited SEPA direct debits,

Cash withdrawals up to 5 withdrawals or 200 € per rolling month (whichever occurs first), then charges apply,

Revolut Junior: 1 account and 1 prepaid card usable by your child

Unlimited ephemeral virtual payment cards:

  • Free
  • Cash withdrawals exceeding the limits opposite are subject to a fee corresponding to 2% of the withdrawal, subject to a minimum fee of €1 per withdrawal.


Plus Account

Contribution to the bundled service offer:

  • Monthly payments: 2.99 €
  • Total annual cost in case of monthly payments: 35.88 €

OR

  • Annual payment: 29.99 €

Provision of a debit card (international payment card with systematic authorization with immediate debit),

Unlimited SEPA transfers,

SEPA direct debits,

Cash withdrawals up to 200 € per rolling month, fees then apply,

Revolut Junior: up to 2 accounts and prepaid cards usable by your children (one account and one card usable per child),

Unlimited ephemeral virtual payment cards:

  • Free
  • Cash withdrawals exceeding the limits opposite are subject to fees corresponding to 2% of the withdrawal, subject to a minimum fee of €1 per withdrawal.


Premium Account

Contribution to the bundled service offer:

  • Monthly payments: 7.99 €
  • Total annual cost in case of monthly payments: 95.88 €

OR

  • Annual payment: 82 €

Provision of a debit card (international payment card with systematic authorization with immediate debit),

Unlimited SEPA transfers,

SEPA direct debits,

International transfers,

Cash withdrawals up to 400 € per rolling month, fees apply thereafter,

Revolut Junior: up to 2 accounts and prepaid cards usable by your children (one account and one card usable per child),

Unlimited ephemeral virtual payment cards:

  • Free
  • Cash withdrawals exceeding the limits opposite are subject to fees corresponding to 2% of the withdrawal, subject to a minimum fee of €1 per withdrawal.
  • International transfers are subject to a fee (see Issuance of non SEPA transfer above).


Metal account

Contribution to the bundled service offer:

  • Monthly payments: 13.99 €
  • Cost annual total in the event of monthly payments: 167.88 €

OR

  • Annual payment: 135 €

Supply of a debit card (international payment card with systematic authorization with immediate debit),

Unlimited SEPA transfers,

SEPA direct debits,

International transfers,

Cash withdrawals up to 800 € per rolling month, fees apply thereafter,

Revolut Junior: up to 5 accounts and prepaid cards usable by your children (one account and one card usable per child),

Unlimited ephemeral virtual payment cards:

  • Free
  • Cash withdrawals exceeding the limits opposite are subject to fees corresponding to 2% of the withdrawal, subject to a minimum fee of €1 per withdrawal
  • International transfers are subject to a fee (see Issuance of non SEPA transfer above).


Basic banking services

If you are eligible for basic banking services within the framework of the exercise of the basic account features you benefit from all the services of our Standard account under the financial conditions of this document:

  • Free


Offer for customers in a situation of financial fragility

If you are in a situation of financial vulnerability, you benefit from all the services of our Standard account under the financial conditions of this document:

  • Free


Irregularities and incidents


Intervention commission

Intervention commission:

  • Free


Specific operations

Costs for administrative seizure to third party holder:

  • Free

Costs for seizure:

  • Free

Costs of opposition (blocking) of the card by the bank:

  • Free


Payments

Costs of information letter in case of unauthorized negative balance:

  • Free

Fees for non-execution of a one-time transfer for lack of funds:

  • Free

Fees for non-execution of a permanent transfer for lack of funds:

  • Free

Fees for occasional incomplete transfer:

  • Free

Charges for rejection of direct debit for lack of provision:

  • Free


Resolve a dispute


If you want to talk to someone about a problem you're concerned about, please contact us through the Revolut app. We can usually fix issues quickly through the app. If you wish to submit a complaint to us, you can use our online form or you can email us at formalcomplaints@revolut.com.


If your complaint relates to a payment service provided by our French branch, our final response to your complaint, or a letter explaining why the final response has not been finalized, will be provided to you within 15 working days of the filing of your complaint, and in exceptional circumstances, within 35 working days (and we will let you know if this is the case).


If your complaint relates to a service provided by our French branch which is not a payment service, our final response will be provided to you within two months from the date of receipt of the complaint. In the event of special circumstances, if the deadlines to which we have committed cannot be kept, we will keep you informed of the progress of the processing of your complaint.


If the answer that was brought to you by our complaints team did not lead to a solution that suits you or if you did not receive any answer within 35 days, you can contact, free of charge, the Ombudsman of the “Association Française des Sociétés Financières” ("ASF").


The Ombudsman can be contacted by any client who is a natural person and does not act for his professional needs. He will respond to you independently and fairly in accordance with the mediation charter available on his website.


The Ombudsman can be contacted online via the dedicated site or by post to the address below:

Monsieur le Médiateur de l’ASF

75854 PARIS CEDEX 17


To find out more about the mediator, go to the dedicated site.




Cryptocurrency & Precious Metals fees

This page shows the fees for the services provided to you by us, Revolut Bank UAB branch in France. The Cryptocurrency and Precious Metals products are offered by our UK company, Revolut Ltd. You can see these fees here (scroll down to the bottom of the page).